Producing graphics for printing and digital displays, primarily for retirement living activities. This includes designing reusable layout and graphic templates using Photoshop and InDesign. Additionally, I oversee and allocate tasks to team members, while managing overall production of the team.

Assisted in resolving technical issues for each customer via chat support and provided instructions to ensure proper utilization of the service.

Addressed and organized email inquiries, completed basic website updates, and handled data entry tasks. Moreover, I created and revised presentation and document reports, performed minor graphic design, and conducted basic bookkeeping using Xero and QuickBooks

Created user-friendly webpages and maximized the client’s website by incorporating mobile-based features. I also worked in collaboration with the back-end developers to enhance site functionality and usability.