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✪ Trusted client-facing technical evangelist: Transformational technical leader who leverages data, technology, strategies, and relationships to develop and implement innovative solutions to maximize performance, quality, and results. Over 5-years’ experience in systems and applications analysis and design as a Data Analyst and Client Management Systems Administrator within the healthcare space.✪ High-performance leader: Strategic leader with a reputation for motivating and inspiring teams through the fast and efficient implementation of emerging technology innovations that raise revenues, decrease costs, and improve efficiencies.✪ Reliable and resourceful visionary: Solutions oriented architect known for uncovering hidden opportunities, directing groundbreaking strategies, and forming strategic alliances with C-Suite business leaders. ▀ SKILLS & COMPETENCIES INCLUDE ▀ Provider Data Management | Programming Languages | System Design Concepts | Project ManagementWritten & Verbal Communication | Systems Analysis & Design | Advanced Critical ThinkingSystem Development | Optimizing Reporting Functions | Statistical Concepts Customer Service Support Systems | Problem Definition & Outlines | Statistical Concepts & CalculationsGathering System Requirements | Developing Applications Software
Pioneer Human Services
View- Website:
- pioneerhumanservices.org
- Employees:
- 533
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Client Systems Supervisor-ItPioneer Human Services Apr 2021 - PresentSeattle, Washington, United States
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Data Analyst IiPioneer Human Services 2018 - Apr 2021Greater Seattle AreaPromoted with increased responsibility and scope to oversee business systems which include requirements gathering, configuration, analysis, business process modeling/mapping, and methodology development. Build and generate internal and external reports to support management in improving productivity and efficiency of programs and operational processes.✪ Instrumental in Electronic Health Records implementation, including requirements gathering and migration of legacy data – project resulted in successful completion and Go Live on-time➧ Solution implementation increased efficiency by 15% in the first year➧ Enhanced data security and accuracy by 20%✪ Secured EHR & Billing Administrator Certifications, saving $35K in vendor costs on technical configurations✪ Maintain the behavioral health billing system of record by overseeing all system updates (including the billing matrix and data dictionary) to uphold compliance, contract, and billing requirements➧Anticipated to eliminated downtime➧Improved compliance by 18%✪ Created BI reporting tools for program administrators to meet contractual requirements, increasing efficiency by 40% and on-time deliverables by 22%
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Data Analyst IPioneer Human Services 2016 - 2018Greater Seattle AreaPromoted with increased responsibility and scope while retaining all duties of previous role.✪ Increased efficiency by 75% in targeted programs by streamlining billing and payment procedures; analyzed data files to establish data entry and programming errors for faster correction✪ Built a case note data entry tool in the ETO (Electronic Case Management System), decreasing documentation and billing errors by 40% while facilitating improved reporting capabilities✪ Key contributor in modernizing the legacy system to meet new requirements for move to Behavioral Health Organizations – gathered clinical requirements and translated into technical fields for the SQL DBA✪ Liaised and collaborated with 400+ clinical staff, 45+ teams, and four (4) resources, including programmers, on data entry and submission, ensuring adherence to contractual agreements for payments
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Client Management System AdministratorPioneer Human Services 2015 - 2016Greater Seattle AreaTrusted to oversee the maintenance, configuration, and reliable operation of the Efforts to Outcomes (ETO) software tools, ensuring that the client experience is optimized, and contractual requirements are met. Analyzed data, audited client systems databases, built custom reports (SAP Business Objects), and managed all reporting, including data extraction and dissemination.✪ Operationalized 75 tools and trained 360 client stakeholders, saving $75K on external training services✪ Improved client systems data quality by 35% and implemented security policies to increase security by 25%✪ Boosted efficiency and effectiveness by 45% for data entry and reporting✪ Built 75 custom reports and removed extraneous redundant reports, saving 35% of time on reporting functions✪ Instrumental in vendor selection for a new Electronic Health Records System (EHR) implementation project; participated in requirements gathering as a part of five (5) functional work groups
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Technology Solutions AssociateOmni Institute 2007 - 2015Denver, ColoradoSupported IT infrastructure, developed new in-house technology, co-implemented ETO software, and assisted 25 client organizations in measuring needs and successes.✪ Developed data measurement tool to improve data aggregation and reporting to prove effectiveness of youth diversion programs which facilitated grant renewals for five (5) consecutive years ✪ Built custom ETO configurations and reports to meet unique needs of a broad base of nonprofits✪ Trained end-users, in groups of 50, on ETO custom builds and proper data entry practices, both in person and virtually -
Research AssistantVarious Programs 2006 - 2008Denver,CoSupported evaluation efforts for various programs including Colorado’s Strategic Prevention Framework State Incentive Grant, the Healthy Kids Colorado Survey, and the Beat the Streets Homeless Youth Initiative. Provided technical assistance, conducted data collection, created data shells, and cleaned data through SPSS syntax.
Joy Collins Education Details
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University Of ColoradoSocial Sciences/Criminal Justice -
Sociology/ Criminal Justice -
Uw Professional And Continuing Education98%
Frequently Asked Questions about Joy Collins
What company does Joy Collins work for?
Joy Collins works for Pioneer Human Services
What is Joy Collins's role at the current company?
Joy Collins's current role is Client Systems Supervisor-IT at Pioneer Human Services.
What is Joy Collins's email address?
Joy Collins's email address is jo****@****h-s.com
What is Joy Collins's direct phone number?
Joy Collins's direct phone number is 130373*****
What schools did Joy Collins attend?
Joy Collins attended University Of Colorado, Metropolitan State University, Uw Professional And Continuing Education.
Who are Joy Collins's colleagues?
Joy Collins's colleagues are Brannden Francisco, Tazra Marshall, Steven Caporgno, Terry Belfield, Jenae Hendricks-Parker, Vicki Rush, Nicole Thomas.
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Joy Collins
Philadelphia, Pa -
Joy Collins
Project Management | Drug Development | Translational Research | Public Health | MbaCambridge, Ma -
4virginiapremier.com, yahoo.com, humana.com, somatus.com
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