Joyce A. Lang

Joyce A. Lang Email and Phone Number

Operations Manager ✧ Business Services Manager ✧ Director of Operations @ Korman Communities
plymouth meeting, pennsylvania, united states
Joyce A. Lang's Location
Quakertown, Pennsylvania, United States, United States
Joyce A. Lang's Contact Details
About Joyce A. Lang

As a performance-driven manager with a passion for leading organizational change, I have developed a talent for determining optimal business strategies that accelerate corporate growth. With more than 10 years in the property management industry as an Manager/Operations and Sales Leader, I have developed expertise in both arenas. Known for an overarching sense of accountability and conscientiousness, I'm highly skilled in cultivating key relationships and streamlining organizational processes to drive both top and bottom-line growth. Naturally skilled in leading and influencing others, I thrive best in a competitive team environment. There is nothing I enjoy more than setting and executing corporate goals with my team. Having built several successful sales organizations, I enjoy developing and deploying short/long-term objectives and energizing business initiatives to drive future corporate growth and business continuity. I repeatedly strengthen accountability by improving business systems, all of which mitigate corporate risk. My greatest satisfaction comes from collaborating with and empowering others to perform at their best.In short, I am most inspired when applying my agile leadership skills to help organizations improve their productivity as well as develop people to support change management. Whether tasked with finding alternative revenue solutions, breaking into an untapped territory, solving an escalated client issue or creating an alternative process to streamline procedures, I am uncompromising in striving to deliver a win-win for everyone involved.Connect with me on LinkedIn or email me directly at joyce.a.lang@gmail.comAreas of ExpertiseFinancial Reporting Budget DevelopmentOperating Budgets Operations Management Process Improvements

Joyce A. Lang's Current Company Details
Korman Communities

Korman Communities

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Operations Manager ✧ Business Services Manager ✧ Director of Operations
plymouth meeting, pennsylvania, united states
Website:
kormancommunities.com
Employees:
561
Joyce A. Lang Work Experience Details
  • Korman Communities
    General Manager - Sales And Operations
    Korman Communities Feb 2010 - Present
    Blue Bell, Pa
    Tapped to provide comprehensive operational and sales leadership. Oversaw revenue by optimizing occupancy rates for 273 suburban townhomes located on 47 acres. Provided leadership in sales management, including resident admissions and services, and directed the recruitment process of attracting, enrolling and retaining residents. Delivered high-touch service to corporations in placing interns, undergraduates and graduate students into residential facilities. Administered and allocated budget of $1.7M.Oversaw on-site visitation programs, including interviews, community events and tours. Led sales and client retention committee; reported statistical data and sales trends to the board. Directed outreach programs, marketing initiatives, marketing publications and communications. Managed housekeeping, resident services, maintenance and administration. Supervised team of 15.
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  • Korman Communities
    Assistant General Manager
    Korman Communities Apr 2011 - Dec 2016
    Served as right hand to General Manager in executing a variety of residential and administrative tasks, including documenting resident interactions, producing resident records, maintaining accurate ledgers and preparing accurate invoicing. Toured prospective customers and provided sales support in leasing activities. Handled escalated complaints for guest services; served as Manager on Duty in her absence; delivered high-touch, above-and-beyond customer service to all residents, ensuring a safe and healthy environment. Communicated effectively with brand leadership and team.
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  • Korman Communities
    Client Services Manager
    Korman Communities Feb 2010 - Mar 2011
    Directed recruiting events and community outreach programming to drive new residents. Proactively identified prospective organizations and communities; built rapport via phone, email and in person to yield prospects; planned and executed sales and marketing strategies; managed forecasting and sales pipeline to ensure growth.
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  • Odd Fellows Cemetery Company Of Philadelphia
    Director Of Sales And Marketing
    Odd Fellows Cemetery Company Of Philadelphia 2006 - 2009
    Established first-of-its-kind sales and marketing infrastructure to drive revenue for 3 cemeteries. Recruited, hired and trained sales team; introduced social media marketing and company website; developed collection procedures.Key Contributions≈ For 3 consecutive years, boosted revenues and catapulted revenue growth to 60%.≈ Developed internal sales training program to improve sales performance, resulting in 95% closing rate.

Joyce A. Lang Skills

Sales Management Customer Service Sales Marketing Contract Negotiation Social Media Sales Operations Marketing Strategy Leadership New Business Development Operations Management Revenue Forecasting Consultative Sales Account Management Social Media Marketing Strategic Planning Revenue Analysis Event Management Budgeting Event Planning Customer Satisfaction Business Development Property Management Project Management Online Marketing Recruiting Public Relations Research Sales Process Sales Forecasting Microsoft Excel Microsoft Office Microsoft Powerpoint Adobe Creative Suite Team Building Negotiation Public Speaking Training Community Outreach Community Engagement Sales Presentations Needs Analysis Needs Assessment Consultative Sales Management Financial Reporting Customer Retention Business Continuity Operating Budgets Budget Development Agile Leadership P&l Management

Joyce A. Lang Education Details

Frequently Asked Questions about Joyce A. Lang

What company does Joyce A. Lang work for?

Joyce A. Lang works for Korman Communities

What is Joyce A. Lang's role at the current company?

Joyce A. Lang's current role is Operations Manager ✧ Business Services Manager ✧ Director of Operations.

What is Joyce A. Lang's email address?

Joyce A. Lang's email address is jo****@****ail.com

What is Joyce A. Lang's direct phone number?

Joyce A. Lang's direct phone number is +141035*****

What schools did Joyce A. Lang attend?

Joyce A. Lang attended Elizabethtown College.

What are some of Joyce A. Lang's interests?

Joyce A. Lang has interest in Horses, Exercise, Sweepstakes, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, Golf, Home Decoration.

What skills is Joyce A. Lang known for?

Joyce A. Lang has skills like Sales Management, Customer Service, Sales, Marketing, Contract Negotiation, Social Media, Sales Operations, Marketing Strategy, Leadership, New Business Development, Operations Management, Revenue Forecasting.

Who are Joyce A. Lang's colleagues?

Joyce A. Lang's colleagues are Virginia Ditto, Jay Jay Gosik, Jesse Chrzanowski, Nicholas Cardone, Paul Pavelka, Tanya Binkley, Amy Desantis.

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