Joyce Au Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Worldwide, Oo

Worldwide, Oo

Worldwide, Oo

UW's Consulting and Business Development Center (CBDC) is dedicated to improving businesses and non-profit organizations in underserved communities. Students provide valuable consulting to smaller firms and organizations, while business owners and non-profit leaders gain access to business education that creates jobs and changes lives. Since the center was founded in 1995, these partnerships have generated more than $100 million in new revenue, and created and retained more than 100,000 jobs across Washington state.• Independently foster relationships with 3 minority-owned businesses to help them generate self-sustaining revenue, expand clientele base, and improve brand awareness using story-telling digital marketing campaigns to attract target demographic in 3 month internship • Create contracts and schedule weekly meetings with clients to track progress on deliverables• Design individualized project management plans, project scopes, and primary research materials • Strategize recommendations and implementation timelines to ensure long-term growth

Seattle, Washington , Us

• Managed customer relationship with local client to standardize the company's HR (hiring, training, performance management) operations • Developed marketing campaigns to drive customer loyalty and reach target annual revenue by 2019• Received positive client feedback on recommendations with plans to implement ideas in next 6 months

• Shadowed sales calls and attended weekly producer meetings to learn effective prospecting techniques• Used Smart Office CRM to collate each department’s client information to improve outreach efficiency and track prospects • Planned networking events for over 500 clients and employees to strengthen internal and external relations• Organized multiple campaigns to promote a positive and equal-opportunity company culture • Received increase in client engagement with positive anecdotal feedback for new campaign

DubEx is a student organization committed to serving the expatriate population at the University of Washington. We plan informational and recreational events to provide a support system for international students, as well as offer the opportunity to expand their networks in a new city. • Organized and hosted informational and recreational events to build membership• Increased awareness by organizing informational and recreational events • Promote via social media marketing that doubled our target membership

Hong Kong, Hk

• Published numerous articles on wcity.com, a popular lifestyle and dining guide that increased customer engagement• Produced press release and organized “Event Network”, a discussion panel that hosted many industry attendees• Created and designed the campaign presentation for a client event• Designed the portfolio presentation template for EA’s entertainment services for clients such as Grand Hyatt Hotel, Benefit Cosmetics, Red Bull, British Airways, Hard Rock Hotel Macau, Warner Music, Harvey Nichols, etc. • Wrote detailed business propositions for clients and helped brainstorm marketing ideas for future events

Minneapolis, Minnesota, Us

Love Your Melon is a national organization dedicated to giving a hat to every child battling cancer in America and supports all non-profit organizations leading the fight against pediatric cancer. • Managed digital marketing schemes and multiple social media platforms to promote the organization within the UW community (over 50,000 students and faculty)• Generated publicity via digital marketing campaigns for our fundraising and donation events where members are able to actively help hospitalized children• Conducted quarterly visits to local hospitals and centers to engage with and give hats from our fundraisers to children battling cancer

• Improved writing and editorial skills by publishing online and print articles that reaches millions of readers• Developed professional and social etiquette skills by conducting and transcribing interviews• Attended marketing events to build prospects and expand network

• Managed customer relationships with local and international clients and improved customer service skills• Helped with the design of store layout after brick and mortar expansion • Conducted secondary research and analysis on brand awareness

• Translated and edited Mandarin press releases into English text • Shadowed cultural exchange shows and improved my cross-cultural communication skills

Bachelor’S Degree, Communication, General

Sales Certificate, Sales, Distribution, And Marketing Operations, General