Pt Access Representative Iii
CurrentMentor other employees as a team leader,scheduling patient appointments,ensuring medical necessity compliance,verifying eligibility,and posting payments.Obtains demographic,insurance and financial information from patient or guarantor.enters information in computer with a high degree of accuracy.Explains all required forms to the patient or guarantor and obtaining necessary signatures. Ensures medical necessity compliance by obtaining necessary signatures. Protects the financial integrity of the facility by collecting patient liability,establishing payment arrangements,discussing payment options and screening for eligibility. Post payments in the computer system and generates the appropriate patient receipts. completes quality review and monitors for process improvement opportunities. communicates in an effective and professional manner with Physicians,Care Management,ancillary departments,nursing units,physicians' office staff, insurance companies, as well as patients and their families [ all Patient Access customers ]. Completes thorough and accurate documentation. Adheres to all MHHS policies,procedures, and standards ,with in budgetary specifications, including time management, supply management, productivity, and accuracy of practice. Promotes individual professional growth and development by meeting requirements for mandatory /continuing education., skills competency,supports department-based goals which contribute to the success of the organization;serves as preceptor ,mentor, and resource to less experienced staff.
