Joyce Campbell Email and Phone Number

• As Project Manager assigned to the IT Security Identity and Access Management team, I inherted three in-flight projects to remediate/mitigate SOX APD3 & APD-4 defeciencies in accordance with PMO guidelines:o HR Data Feed Rewrite (Waterfall) Identified missing SOX-required documentation and had it created Mitigated documentation issues Held final project evaluation to obtain approval to close the projecto PAR APD-4 Automation (Waterfall) Managed in-house and vendor teams to continue development of new automated IGI-based periodic access review process to mitigate SOX deficiency Managed schedules and costs Conducted project milestone/phase evaluation presentations to Department and Division managerso HESR Rewrite (Waterfall) Managed in-house and vendor teams to continue development of new access provisioning system in new IGI security architecture Managed project schedules and costs Conducted project milestone/phase evaluation presentations to Department and Division managers

Project Manager for two information protection projects:• Technology Quality Standards #5 Compliance Project (Waterfall + Agile): o From project inception, currently managing cross-functional teams to remediate existing Windows, mainframe, and Linux systems/applications for compliance by:  Replacing anti-virus policy with anti-virus/malware policy  Appling e-mail disclaimers on all outgoing e-mails relating to confidential data  Replacing intrusion detection systems with intrusion protection systems  Updating information classification policies  Assessing and remediating data protection issues for 270+ systems by leading teams to: • Encrypt additional at-rest data elements • Add appropriate data security notifications on reports/documents containing sensitive information • Interfaced with several Agile product teams attending daily Scrums, Backlog grooming, Iteration planning, Retrospective and other scrum ceremonies to ensure TQS #5 compliance remained a priority across teams• Security Zoning Project (Waterfall): o Took over in-flight cross-functional project managing several in-house infrastructure and vendor professional services teams to install new firewalls and configure security zones for remediation of PCI audit findings

Project Manager for two highly visible projects:• Shanghai Disney Resort Interfaces Project (Waterfall): o Took over inflight cross-functional HR, Finance, IT & vendor development teams to deliver 179+ middleware interfaces between enterprise (global) SAP instance and 22 Front-of-House systems in addition to 300+ SAP site sustainment and maintenance enhancements for new Shanghai Disney Resort. o Work with Shanghai business and corporate IT teams to prepare and present regular status updates for Stakeholders and Steering Committee members o Developed metrics and KPIs for status reporting for team, project Stakeholders, and Steering Committee• Data Shuttle Modernization Project (Agile): o Managed vendor development team and various in-house specialty teams to replace an aging Disney-built middleware data shuttle with a commercial managed file transfer product utilizing CrushFTP o Managed cradle-to-grave process from business requirements definition to delivery/implementation o Managed infrastructure team activities to stand up new load balancers and Linux servers o Managed vendor-owned webMethods development activities for CrushFTP data shuttle replacement using Agile methods (JIRA) o Managed data & site migration activities related to modernization of middleware data shuttle o Prepared for Scrum Master and Scrum Product Owner certifications

Project Manager for two highly visible projects:• Shanghai Disney Resort Interfaces Project (Waterfall): o Took over inflight cross-functional HR, Finance, IT & vendor development teams to deliver 179+ middleware interfaces between enterprise (global) SAP instance and 22 Front-of-House systems in addition to 300+ SAP site sustainment and maintenance enhancements for new Shanghai Disney Resort. o Work with Shanghai business and corporate IT teams to prepare and present regular status updates for Stakeholders and Steering Committee members o Developed metrics and KPIs for status reporting for team, project Stakeholders, and Steering Committee• Data Shuttle Modernization Project (Agile): o Managed vendor development team and various in-house specialty teams to replace an aging Disney-built middleware data shuttle with a commercial managed file transfer product utilizing CrushFTP o Managed cradle-to-grave process from business requirements definition to delivery/implementation o Managed infrastructure team activities to stand up new load balancers and Linux servers o Managed vendor-owned webMethods development activities for CrushFTP data shuttle replacement using Agile methods (JIRA) o Managed data & site migration activities related to modernization of middleware data shuttle o Prepared for Scrum Master and Scrum Product Owner certifications

• Managed various internal data acquisition, data quality, and data analytics projects for $168M project for expanded data footprint as well as new data and images delivery software products using Waterfall and Agile tools• Worked closely with business owners and Product Managers to define strategic roadmaps, and software functional requirements• Managed major release & maintenance software development projects for field collection of recorded document information and image management workflow, storage, and retrieval• Managed technology infrastructure projects in support of Data Acquisition and Fulfillment strategic goals• Responsible for project plans, schedules, resource allocations, team capacity/velocity, task burn down, risk management/mitigation, and day-to-day operation of all project activities for multiple, concurrent projects using Agile/Scrum framework methods and tools• Used MS Visual Studio Team Foundation Server to manage project work items, team capacity/velocity for all development projects, both release-driven and Sprint-driven• Preparing for Scrum Master and Scrum Product Owner certifications

• As part of the Technology PMO team, I managed various internal data acquisition, software development, data quality, and data analytics projects for $168M project to expand mortgage data footprint as well as add new data and images for data delivery software products using Waterfall and Agile tools• Worked closely with business owners and Product Managers to define strategic roadmaps, project scorecards, and software functional requirements• Managed major release & maintenance software development projects for field collection of recorded document information and image management workflow, storage, and retrieval• Managed technology infrastructure projects in support of Data Acquisition and Fulfillment strategic goals• Responsible for project plan, schedule, resource allocation, team capacity/velocity, task burn down, risk management/mitigation, and day-to-day operation of all project activities for multiple, concurrent projects using Agile/Scrum framework methods and tools• Used MS Visual Studio Team Foundation Server to manage project work items, team capacity/velocity for all development projects, both release-driven and Sprint-driven• Worked closely with stakeholders & product owner to meet goals and milestones to release the app for all the mentioned platforms, in an Agile environment and following Scrum methodology.• Conducted daily scrum standup, backlog grooming, and iteration planning meetings

• Managed large ($3M+), field service/ERP global software implementation/rollout project (server, web, and wireless mobile device software for 3000+ users) for a $53 billion division of Fortune 100 customer (Australia & most European countries). Worked with customer teams to standardize field service/ERP & business processes solution across multiple subsidiary companies.• Worked with Fortune 100 customer business users and customer’s implementation partner to consolidate and standardize ERP systems & integrations to JDEdwards • Managed cross-functional integration teams to integrate factory product to various disparate customer ERP systems (including data conversions from legacy systems)• Responsible for project plan, schedule, budget, resource allocation, risk management/mitigation, and day-to-day operation of all project activities for multiple nationwide and global customers• Managed multidisciplinary project teams for over 50 customer-specific customizations to factory software product using full SDLC and delivered within customer-established schedules and budgets

• Led EDMS and business process workflow software implementation projects from scope to final delivery including server builds, installation, product configuration and user training. • Managed project, designed, and developed custom solution for large school district, integrating document management and workflow system with integrations to PeopleSoft & JD Edwards Human Resources and Accounting software modules• Managed development team that integrated Liberty IMS’ LibertyNET product to PeopleSoft & JD Edwards• Developed LDAP integration for LibertyNET product• Developed custom document management/imaging module to generate Invoices, integrating COLD and image technology, for a major US Customs Broker• Designed/developed curriculum and led Basic and Advanced Administration training courses for customers (including train-the-trainer)• Designed, built and maintained Active Directory and server network for Training Room• Consistently lead departments in add-on services sales and/or utilization

• Managed large, cross-functional team to implement document management, imaging, and workflow Accounts Payable solution with integration to JDEdwards for 8th largest telephone company in the US• Integrated Gauss’ VIPDocManager/SpyVision EDMS and VIPWorkflowManager/StaffView workflow products to JDEdwards World, JDEdwards OneWorld, and Lotus Notes• Implemented an EDMS and workflow solution with JDE Integration for an international oil and gas exploration and production company• Developed and productized Gauss Interprise’s Accounts Payable Invoice Approval Applied Workflow Solution Product Module• Implemented an EDMS and workflow solution for Accounts Payable Invoice Approval for regional construction company.• Managed and implemented a large ($1M+), multi-phase, cross-functional contracts management project using document management, imaging and workflow for major financial information provider.• Managed Business Analysis Team responsible for information discovery and development of Functional Requirements and Detailed System Design Specification for Fortune 500 life insurance company• Developed curriculum and taught User and Administrator training courses for several document management, imaging, and workflow products• Designed, built and maintained Active Directory and product servers network for Training Room