Joyce Chan Email & Phone Number

Vancouver, British Columbia, Canada

• Created and managed a successful campaign with 110k impressions and 1k clicks, driving significant traffic and engagement.
• Proficient in creating and maintaining websites on WordPress and Wix.
• Successfully reduced loading time by 10% and implemented strategic improvements.
• Implemented integrative marketing solutions through strategic keyword optimization for maximum SEO.

Burnaby, British Columbia, Canada

• Creating/editing webpages and managing the company's website through the WordPress platform.
• Establishing and managing the company's social media presence on multiple platforms in order toexpand brand awareness and increase engagement
• Creating various content such as blogs, articles and company spotlights. Breaking these down intosmaller pieces of content such as infographics to increase awareness and engagement on socials.
• Establish, develop and maintain positive business and customer relationships.

Burnaby, British Columbia, Canada

• Communicated with product managers and UX designers to translate project requirements andbusiness objectives into polished user interfaces.
• Devised site maps, user flows, wireframes and mockups for designs based on proven methodologies,stakeholder requests and end-user feedback
• Participated in UX and designs delivery such as wireframes, user stories user journeys, and mockups optimized for a wide range of devices and interfaces
• Made strategic design and user-experience decisions related to core, and new, functions andfeatures
• Took a user-centred design approach and rapidly test and iterate the design

Vancouver, British Columbia, Canada

• Provided exceptional patient care and communicate with customer
• Multi-task in a fast-paced environment
• Responded to questions, improving engagement with merchandise
• Provided outstanding customer service
• Achieved established goals, highlighting promotions
• Directed customers to merchandise within the store

Hong Kong SAR

• Handled payroll, contracts, quotes, assessments, accounting, data entry, reception, scheduling
• Maintained the integrity of the Human Resources Information System
• Administered property and land-related matters, such as sale and leasing of offices and other premises
• Liaised and co-ordinating with Branch Offices on administrative matters
• Performed any other administrative duties as and when required

Bachelor Of Business Administration - Bba, Business Intelligence

Digital Design Development Dipolma, Ux Design

•Graphic design, including Adobe Creative Suite •Front-end web development, including HTML, CSS, and JavaScript •Back-end web development.

Associate Certificate, Graphic Design

Activities and Societies: •Developing design concepts and executing them through the use of industry-standard software such as Adobe.

Associate'S Degree, Public Administration And Management

Activities and Societies: 2017 Civic Party Summer Internship 2017 31st Travelling club of City University of Hong Kong •Comprehend law.