Senior Level Project Manger working on the Modern Banking Platform Engineering team.

Senior Technology Project Manager supporting the FIS suite of banking software. Provides advanced project support to the Senior Development managers Notable accomplishments include: • April 2020 - Present. Senior Technology Project Manager on the Treasury and Payments Team implementing upgrades for mainframe DB2, PEP+, Payment View Navigator, Tax Year End. Assisted another PM as Production Implementation Manager coordinating the installation of COBOL 6.2 upgrade for 23 applications.• July 2017 - March 2020 TouchPoint Project Manager on a multi-vendor integrated technology solution for the bank's Global Know Your Customer (KYC) compliance initiative in an Agile manner. • May 2014- March 2020, FIS Project/Release Manager and client consultant for the TouchPoint application.• July 2013 - May 2014 FIS Project Lead on a multi-vendor major online banking upgrade. • Additional responsibilities include providing project management support across LOBs.

Primary liaison between client and data center for various technology projects. Responsibilities included incident resolution, conducted root cause analysis and presented the client with viable technical solutions. Managed successful implementations, project financials, workload allocation and project reporting. Major project achievements include:• 3x Volume Acquisition Scalability Performance Test specifically requested by the client to lead this project. • NAPSI Technical Roadmap Program –Program Level Project Manager for a major system infrastructure upgrade initiative. Responsibilities included supporting the Senior Program Manager and Senior Management in relation to the program; leveraged resource management for 5 projects; program level status reporting; submitting supporting documents for funding statements of work; monitoring project and program compliance for SDLC phases; reconciling project expenses to approved funding statements of work; mentoring other project managers; and provided input to PMO on new process and procedures evolving at the data center.• Tax Year End Phase III • Stability Initiatives Release Projects – responsible for implementing a periodic structured release methodology which addresses the streamlining of the operational and processing efficiencies in the nightly run as the bank continues to grow. • Commerce Bank Integration –Provided project support for multiple projects for the FIS/TD Bank Data Center during the acquisition of Commerce Bank.

Loan officer for a residential mortgage brokerage company licensed in New York and Florida. Portfolio included conventional and non-conventional loan products. Responsibilities included:•Assisting customers from loan origination through the closing process. Acted as a liaison between the customers, banks and closing agents.•Soliciting loan applications through various referral sources including real estate agents, advertisements, cold calling, and existing clients. •Working with compliance issues for the NYS Banking department.

IT Project Manager for the Disability Systems business line of MetLife. Successfully performed role as the liaison between the systems area, the line of business management, and software vendors during restructuring of the disability claims intake process. Major achievements included:•Key role in managing the project deliverables, scope, issues and implementation for the ACS Claim Intake project from an information systems perspective. •Contributor to the initial development of project management process standards and tools to support a Project Management Office (PMO).

Project Manager and Software Applications Consultant for Financial and Telecommunications Software Company. Major achievements include:• ALLTEL MaxMilion® Customer Development Team. BA on the beta development team of ALLTEL's MaxMilion® Customer, a web-based mortgage industry CRM system. Analyzed beta client workflow processes in a mortgage industry call center, documented use case information for the technical development team, conducted competitive analysis, and assisted the product manager as a liaison between the beta client and ALLTEL • ALLTEL CLEC Project Team. Conducted initial business analysis of Competitive Local Exchange Carrier (CLEC) rules and regulations as ALLTEL expanded its telecommunications business. • Chittenden Bank Conversion Project. Successfully implemented a PMO to assist the Conversion Project Manager with facilitating an integrated bank acquisition. Mentored 20 project team leads on successful project management methodology, modified existing project management tools to the client environment, and supported conversion management. Also facilitated the overall successful test coordination for the conversion project.• Key Services Corporation Mergers and Acquisitions Team. Project Manager and lead Business Analyst for the successful implementation of the data conversion from the HOGAN customer data warehouse (CIX) to KeyCorp's in-house marketing data warehouse (MAX). Prepared project charters, detailed project plans, managed budget, project prioritization, analysis/design, assisted with systems testing, client interface, and staff management. Also managed the PMO for the McDonald Investments Conversion, lead BA on HOGAN Deposits for the Automated Divestiture project, and BA on the Small Business Debit Card and the Float Pricing System for Corporate Demand Deposits projects.

BA and liason between MIS department, application users and software vendors. Team leader and Project Manager on bank conversion team supporting Time and CIS applications ( CA Infopoint Software). Converted 3 acquired banks to existing Albank systems. In addition was the primary support for the CHARTER Student Loan System.

Client relationship manager in supporting an integrated managed healthcare technologies company. Guided and supported clients in achieving optimal efficiency and effectiveness using the Novalis program. Provided ongoing operational support to two clients. Special projects included working on task force to document system wide Claims Payment Reconciliation Process and assisting a client through a System Administrator crisis.

Analyst and liaison between Loan Operations department, application users and software vendors. Responsibilities included determining user needs, working on project teams, implementing system applications and operational procedures. Major achievements included:•18-month assignment to a nationwide commercial loan project (CL3) as a consultant to assist with the development and delivery of train-the-trainer and direct training programs. Participated on the project business team. Assisted with the conversion process and post-conversion support for five KeyCorp affiliates.•Participated on implementation team to open nationwide student loan servicing center.

Training program and implementation consultant for the New York State Office of Mental Retardation and Developmental Disabilities.