Joyce Cooper Email & Phone Number

Teaneck, Nj, Us

Downers Grove, Il, Us

● Managed NA Demand and Supply Planning for a $600M business where team successfully navigated post covid challenges to achieve corporate goals ● Spearheaded S&OP process to align demand planning forecasts with supply plans, production capacities, and financial goals resulting in meeting WFA and Attainment corporate targets ● Ensured actions in place to drive consumption of excess inventory to 10% below goal while maintaining service level objectives● Led team in implementation of S&OE process improving order execution with a 10% increase in monthly order attainment● Managed Product Lifecycle team responsible for sku optimization leading to an unpresented 30% reduction of skus resulting in a more streamlined product offering

Brighton, Ma, Us

Manage a team of eight responsible for purchasing components to support four manufacturing sites. Ensure production plans align with customer expectations. ● Managed the supply planning team with a $80M global spend budget to ensure that material available aligned with demand and minimized manufacturing disruptions● Managed the production planning team responsible for managing 1500+ orders representing 3M pairs of shoes and $2B in annual revenue ● Collaborated with sales and planning teams to improve processes and create efficiencies that ensured 80%+ on-time delivery of 2B in global sales in 2021● Implemented monthly supply chain reviews to update stakeholders on operational gaps and gain alignment on service levels and product availability for all global markets ● Spearheaded efforts to drive continuous improvement, reduce costs, and product availability to all global markets, resulting in on-time launches of key programs

London, England, Gb

Led the initiative to bring S&OP integrated management ideas and principles to the global organization and drive continuous improvement across the supply chain. ● Designed and implemented a monthly regional S&OP process for Specialty plastic division with $3B in Sales covering 7 manufacturing sites with 160k tons of demand across 20 product families. ● Established relationships with sales, marketing, finance, and manufacturing to review risks and identify viable solutions to drive operational excellence● Facilitated monthly, decision based, S&OP meetings with C-level leaders and key stakeholders to ensure corporate capabilities aligned with corporate goals and customer expectations● Created dashboard and metrics that provided management with data driven information to proactively manage supply chain risk and deliver quality products to market

Houston, Texas, Us

Established and managed the demand planning team and trained the demand planners to forecast 500+ SKUs representing $1B in annual sales.● Created S&OP process for Baker Hughes $1Billion Pressure Pumping division that led to collaborative fact-based discussions and alignment on corporate strategy with transparency through KPIs which improved relationships with customers● Led a $100M inventory reduction project across 1000+ skus by working with suppliers and internal stakeholders to amend supplier contracts, liquidate parts, scrap obsolescence and find alternative uses for excess material.● Facilitated monthly S&OP meeting with C-level leaders to review goals, assign accountability and corrective actions.● Developed companies first Forecasting model to capture and consolidate forecast and improve forecast accuracy by 30% for critical commodities using baseline forecast and weekly KPIs.● Led SIOP monthly cadence including meetings with senior executives to review company goals and create action plans to execute strategies

Houston, Texas, Us

Collaborated with sales, customer service, planning, and product managers to identify trends and reconcile inventory to align with customer demand. Led a team of four analysts responsible for maintaining customer-facing systems and data integrity to ensure positive brand experience.● Managed monthly forecast cadence for largest product portfolio ($3B sales) to minimize risk to revenue and margin plan throughout entire product life cycle● Led weekly demand reviews using statistical data to project future demand● Developed standard operating procedure (SOP) to monitor inventory throughout the entire product life cycle which led to a $2M reduction in excess finished goods.● Led team responsible for maintaining customer facing systems and data integrity to ensure positive customer experience with brand

Houston, Texas, Us

Managed the material requirements for critical components to resolve shortages and capacity constraints in collaboration with global sales and manufacturing teams.● Created product transition plans that included demand trends, pricing strategies, material positioning allowing supply chain and sales teams to mitigate program risk● Collaborated with global manufacturing and marketing to identify risk to demand forecast and develop effective and flexible mitigation strategies● Created demand scenarios that incorporated demand drivers to improve forecast accuracy by 10%.

Mba

Bs Electrical Engineering