Joyce D'Souza Email and Phone Number

-Property Management Accounting - Common area Maintenance related Rebill Operations and accounting.-Dealing with contracts and customers, Authenticating Fixed fees with constant dollars and PRS conditions (Annual Budgets & Reconciliations) in SAP-Collections of outstanding dues from customers via emails, calls and zoom meetings

- Leading process automation by eliminating Non-value adding activities and reducing manual efforts in processes- Process Management and volume management- SME and a single point of contact for vendor maintenance queries as well as Import reconciliation queries- Handling training and process metrics for Imports Reconciliation- Interviewing temp candidates - Delegating tasks to team mates

- Training, Guiding and mentoring team members- Preparing Dashboards, reports and process metrics to assist managerial reporting- Communicating issues and suggestions to management and stakeholders (vendors and other internal teams)- Drafting process related formal enterprise wide communication - Preparing SOP, Documentation for team, User guidelines for stakeholders- Partnering with Engineering teams to build SharePoint for storage of secure handling data- Ensuring SOX compliance- Preparing data to be presented to higher management- Approving vendor details while onboarding them into Target systems by ensuring accuracy

- Transitioned the vendor maintenance process from Team US to Team India- Analyzing vendor invoices and US tax forms such W9/W8 to verify and ensure they are legal to be associated with Target- Creating vendor profiles in the system ensuring payment addresses and payment terms for vendors are accurate- Dealing with confidential & secure handling data such as Tax numbers and vendor contracts- Communicating with stakeholders and teams offshore to ensure timely completion of requests- Training new hires and team members at higher levels and managers- Subject Matter Expert

- Forecasting, calculation, processing and collection of vendor income, for all agreements made between Target and vendor - Preparing and reporting process metrics, business metrics to senior leadership to support strategic decision-making- Communicating business issues and recommendations to management, verbal and written- Learning cross team(Accounts payable) functions and supporting them, whenever there was additional bandwidth