Joyce Dib Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

Dubai

Dubai

Organised & managed successfully the Dubai Super Cup 2013 with 46 teams from over 12 countries at Dubai Sports City.Developed calendar of events based on the understanding of the sports landscape of the region.Arranged & signed off sponsorship packages for conducted sports events.Developed & implemented the social media strategy, ensuring visuals, copy & content are engaging & relevant to the brand & portfolio of the event.

Dubai - Uae

Deliver specialized IT services, training & consultancy to organizations within the region. Responsible to develop the new image of the organisation, to consolidate the branding among all 4 branches & in coordination with “Microsoft” (metro style) its main business partner; by working closely with the design team. Organise & develop exhibitions. Conferences, product launches regionally, conduct workshops & presentations. Understand customer’s needs & formulate marketing initiatives & customised bundles, develop proposals, offers & contracts. Track & qualify leads/opportunities/pre-sales/orders requests side by side with sales team, in the CRM system for monthly and quarterly reviews.Achievement Manage DHA account, introduce & implement windows 8 solutions’ deployed over the intranet, website & mobile application of the client Evolve a unique marketing solution TAP, a service that empowers companies as they deploy latest technologies internally in their organizations

Dubai - Uae

Provider of Enterprise Performance Management Solutions such as balanced scorecards, strategy maps, business performance; helping organizations to clearly define and communicate strategies & goals across the enterprise• Establishing & opening MENA branch in Dubai , JLT free zone • Setting up physical office; managing & handling paperwork, government approvals, rental contract, contractor quotation...• Updating & amending marketing tools to accommodate the Middle East area requirements, and translating the same to Arabic• Managing seminars & conferences; sponsorship packages, collaterals, speakers, attendees, venue set up…• Following up leads from Sugar CRM, book meetings, attend conference calls, create & conduct demos…update Sugar CRM accordingly• Implementing projects & supports; visiting clients and follow up on their requirements, keeping up the satisfaction level• Office management: book keeping, budgeting, handling expenses, bank reconciliation• Attending webinars & training for updated versions of the service• Searching for regional partners and maintaining strong relationship, building non-disclosure contracts…

Dubai - Uae

Offering Events & stands Exhibitions turnkey solutions, providing creative designs & ideas and manufacturing services• Managing marketing staff by distributing & upgrading JD’s & supervising for maximum productivity• Planning & implementing long-term marketing plans & strategies• Developing the company’s brand image & generating branding guidelines• Formulating the marketing budget & monitoring the ROI• Overseeing the CRM software by sorting input of data • Generating up-to-date competitor & market reports completed with actionable solutions• Developing the website constituents• Responsible for hosting, renewing technology…web optimization, keyword usage, search engine presence• Producing marketing materials (leaflets, posters, flyers, brochure, presentations, giveaways, branded collaterals…) this involves writing & proofreading copies• Liaising with designers & creative department & printers• Attending events & exhibitions and overseeing the complete requirements• Generating leads & meeting potential customers, developing proposal in alliance with the sales team• Conceptualizing evens & trade shows ideas, building up creative briefs and acting as intermediate between clients & the creative & production teams; overseeing progress & delivery of the project• Servicing existing clients & seeking customer satisfaction by developing customer loyalty program and building & analyzing customer surveys• Establishing the quality assurance department for all 8 divisions of the group• Building the quality manual for the whole group based on ISO 9001 standards• Conducting quarterly QA audit sessions internally and bi-yearly sessions in liaison with external auditor: audit results, non-conformities, corrective & preventive actions, ways of improvement• Maintaining the QMS processes & procedures• Effectively deliver information and corporate communication to the organization’ personnel; aligned with the company’s overall strategies & goals

Beirut - Lebanon

Specializing in power generation, the company’s services cover manufacturing, trading, installing, commissioning, maintaining & implementing power projects within the MENA region. • Forming a marketing plan to develop the branding strategy • Conducting market regional market research searching for potential agents • Generating market reports• Initiating contact with potential agents, leading product presentations & introducing company’s profile• Negotiating & drafting agents agreements & contracts• Following up on placed orders and tracking shipments & product delivery• Invoicing & pursuing bank transaction & money transfer• Developing a database program to monitor orders, shipments, deliveries and invoice vouchers

Master'S Degree, Marketing

Ba, Business Administration - Finance