•Multilingual spokesperson in government or corporate settings – strengths in diplomatic negotiating and proactive persuasion, strategic planning and implementation, team building and motivation, complex project management. •Acted as interpreter between English and Spanish speaking communities.•Ten-plus years of successful interaction with foreign governments and multiple US agencies. Savvy in fostering government and public/private collaboration.•Diverse analytical background in public affairs, epidemiology, industrial engineering, and intelligence.•Extensive experience in local and international Public Relations; outstanding record in recruiting, training and motivating employees.•Extremely sharp at quickly assessing manpower needs and priorities.• Poised and professional with both top management and support staff.Specialties: Recruiting, training and retention Key project/event management Team Building and Motivation Education and Training Diplomatic negotiating and persuasion skills Bilingual, Spanish Microsoft Office and other databases Solid computer and data entry skills
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Atmospherics ManagerAecom Jun 2011 - Sep 2011AfghanistanServed as Regional Command East’s cultural advisor while supporting US/NATO’s military decision-making process in operations. Provided unique access to information and analysis of local Afghan conditions and populations. • Presented Afghan cultural gap analysis reports and population sentimental value to 1st Calvary Army Command in theater. Afforded real-time cultural situation awareness to brigade commander that helped influenced mission planning.• Updated high-level decision makers daily on current situation/sentiments in Afghan provinces. Information furnished the added advantage of ‘word on the street’ knowledge to help wage successful counterinsurgency.• Reviewed, analyzed, and submitted over 40 daily atmospheric reports to headquarters which provided precise information to the Pentagon, and General Allen and his staff on how Afghanis thought and felt about NATO presence.• Managed eight forward deployed atmospheric teams averaging 10 people per team in the eastern region, 18 Afghan subcontractors and two Afghan Advisors; resolved day-to-day mission short-falls and issues regarding subcontractors.
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Director Of EducationWest Medical Center Dec 2008 - Jan 2010Directed, developed, managed and delivered all educational programs for staff, physicians, patients, community, and Panhandle Region.Developed and conducted a biannual, comprehensive organization-wide needs assessment to identify, prioritize, and execute the education and learning needs of the Regional West Health Service entities.Developed and administered annual $250K budget. Realized a $30,000 savings within the first 30 days of revamping the Newcomer's Orientation program. Reestablished, cultivated and fostered shattered relationship with Western Nebraska Community College that increased the organization's annual budget by $95K.Orchestrated and implemented new educational programs that achieved first time average attendance of 95 percent.Served as Board of Director - Nebraska Panhandle Area Health Education Center
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Director Of Marketing And SalesAngelic Luxury Tours Dec 2006 - Nov 2007Personally requested by company CEO to establish new division, build infrastructure for, and launch new market segment for national touring operation. Managed, planned, developed, and established policies and objectives of marketing. Structured advertising materials, sales aids, field services and strategy for launch.Generated and developed new national accounts and sales segments for launching new division.Recommended changes in philosophy and policy that were adopted by organization.
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Chief, Public Health OperationsU.S. Air Force Jan 1997 - Jan 2005Cultivated and coordinated public health initiatives with local community service providers and officials. Managed programs in Food Safety, Facility Sanitation, Epidemiology, Occupational Health, Immunizations, and Medical Intelligence.Developed and chaired a working group for the Fetal Protection program to streamline process for issuing pregnancy profiles. Profiles completed and issued within 72 hours instead of averaging 60 days.Consulted with bioenvironmental engineers to safeguard the health and welfare of civilian and military personnel. Recognized for increasing occupational health compliance rates by 85 percent.Managed critical health infrastructure and promoted international outreach activities and in-country relationships while stationed in Oman, Thumrait and Masirah Island during Operations ENDURING and IRAQI FREEDOM. -
Intelligence AnalystAir National Guard Jun 1992 - Nov 1997Atlanta, GaAs lead analyst, represented the Air National Guard on critical task forces operations and security (including support for the 1994 Olympic Games). Assisted US Customs Service, Drug Enforcement Agency and the Federal Bureau of Investigations analyze their operational strategies against a high echelon of international drug cartels. Developed research projects to sustain daily intelligence briefings, threat assessments, target area knowledge briefs/intelligence products, and analytical support for military operations.• Utilized CIDNE to review all available intelligence including places, events, people, and objects for efficient and timely situational awareness for increased real-time reporting to combat commanders.• Briefed intelligence and coordinated with US Customs Service, Federal Bureau of Investigations, and Drug Enforcement Administration in preparation for over 30 cases going to trial. • Conducted open-source searches/research and authored over 200 intelligence summary reports for trial and developed over 100 profile composites on drug smuggling operations in both Spanish and English.• Produced intelligence analysis reports for weekly mission planning; briefed current intelligence and suspect composites to Task Force agents; translated and interpreted over one hundred documents from Spanish to English and vice-versa.• Developed and briefed target intelligence information for commanders and over 50 pilots that aided combat mission planning/completion. • Prepared daily mission reports and conducted weekly intelligence debriefings to US/allied military personnel involved in combat operations.• Gathered and prepared intelligence information on potential targets. Briefed information to 45 fighter pilots daily. Produced continuous all-source intelligence, and other intelligence reports and studies on operational readiness that was distributed weekly or on an as needed basis.
Joyce Figueroa Education Details
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Project Management -
Duke University Sanford School Of Public PolicyInternational Development Policy -
Epidemiology -
Spanish; Industrial Engineering
Frequently Asked Questions about Joyce Figueroa
What is Joyce Figueroa's role at the current company?
Joyce Figueroa's current role is Master International Development Policy at Duke University.
What schools did Joyce Figueroa attend?
Joyce Figueroa attended Kennesaw State University, Duke University Sanford School Of Public Policy, Emory University, Clark Atlanta University.
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