Joyce F. Email & Phone Number

Singapore

Singapore

• Director and Founder of a startup specializing in development of innovative technology software, enhancing efficiency, transparency, integration to the eco-system; involved in all aspects of business development.
• Define the company’s vision, goals, objectives, recruit, outsourcing, and train new team members.
• Cultivate and maintain professional relationship with potential investors and partners; represented the company at startup and business events globally.
• Lead company growth from concept to a running business.

• Assist Quarterly Performance Review Business Lead / Change Management Process Owner to conduct the assessment on gap based on current transition status from Project Management Standards to Ways of Working Standards and.
• Graduated from 2022 Global Talent Accelerator Programme.
• Co-Lead the migration of 80+ JIRA projects to Azure Board revamp backlog into the Scaled Agile Product Hierarchy and coordinated the 70+ Applications Bitbucket to Azure DevOps for Group ICS.
• Lead and contributed towards multiple A3 projects: #1 Uplift Pan-bank ICS mandate on cyber change Initiatives oversight for Cyber risk reduction, resulted in removal of bank wide broken and decentralised approval.

Singapore

• Managed governance of Information Cyber Security Transformation Response & Recovery Program, Projects, and various S.W.A.T. (Skilled Worker Advanced Team) initiatives across a team of 4 direct reports. Managed various.
• Created a centre of expertise for project management governance standards and best practices which aligned to group policy; and a psychological safety environment of S.W.A.T. team resource pool with multiple skillsets.
• Established the Group Resilience SMR R&C forum to align with the delegated authority of Head of Group Resilience’s Client Resilience Policy SMR. Established governance around policy, standards, process, control, and.
• Assisted the Program Director to setup the program and project governance ($1.9m). Ensured compliance with all internal and external program and project governance procedures as well as regulatory governance.

Singapore

• Managed governance of ($254m) enable Transformation Program and Projects across a team of 3 direct reports implementation across Retail, Private Banking, Wealth Management. Created a centre of expertise and best.
• Led analysis and realignment of program deliveries to new or amendment in bank’s policies and assisted the program to pivot to agile delivery model after the system have been implemented with the core country milestones.
• Delivered 2018 GIA Audit which result to the programme passing GIA with a recognition of Established Management Control Approach and Well Controlled program oversight governance.

Singapore

• Managed strategic project and “Business-As-Usual” (BAU) enhancement implementation, including stakeholder reporting, assistance in the preparation and administration of Project Change Requests (CRs), and monthly.
• Managed strategic project China Domestic Funds Technical Implementation (China Local Funds Custody US$2.5M+), met the licensing requirements of the China Securities Regulatory Commission.
• Involved in coordinating “Business-As-Usual” (BAU) enhancement implementations (US$7.1M) to improve operations flexibility and business relevance; BAU obsolescence projects (US$2.5M) and managing overall system.
• Provided program support services for multi-year implementations of Global Custody Core Banking system replacement (Storm II US$51M+) and South Africa client acquisition (US$20M+).
• Overall Portfolio PMO lead responsible for quality delivery of Product projects within annual budget ~USD$40M from over 20 program and projects & approved timelines while ensuring compliance with all internal and.

Singapore

Johor, Malaysia

Kuala Lumpur, Scope International (M) Sdn Bhd (Subsidiary Of Standard Chartered)

Experience in Banking Operations included leading the Financial Markets Confirmation processing team in Standard Chartered Bank's Global Processing Hub in Malaysia. Involved in multiple operations efficiency projects and system implementation projects. Awarded extra-miler, Productivity Awards, and highest-possible 1A Annual Performance Rating with a letter.