Joyce G. Email & Phone Number

Specializes and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Recommends changes to existing clinic procedures based on current administrative guidelines. Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and adjusts as necessary. Maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies to assist with communications with non-VA medical.Experienced Medical Support Assistant with a demonstrated history of working in the government administration industry. Skilled in Government Procurement, Policy Analysis, Customer Service, Government, and Emergency Management. Strong healthcare services.

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  Greater Lowell Technical School

  Culinary Arts/Chef Training