Joyce Gilbert Email & Phone Number

Promote the culture of Pepperidge Farms brand as an Independent Operator running my own Corporation. Cultivate relationships with Management for 25 stores. Excel in customer first growth mindset while ensuring every customer receives personalized service. Living all company strategies by utilizing the tools to ensure proper time management in 6 phases of SDA role; asses growth needs, optimizing ordering calendars, depot pick up, freshness integrity, delivery of product and weekly inventory control. Continued focus towards progress in closing gaps in all areas for store performance by focusing on concise ordering, deliver, inventory and service. As the owner of 2 routes running consistently, strategic planning customer needs is at the forefront of everything I do while utilizing tools and resources to exceed standards.

Oklahoma

Leading all aspects of Walmart’s customer service goals, sales growth, audits, inventory, store visits, new Manager Training and Regional Community Outreach. Inspiring team of 22 dry good associates with accountability checklists in; stocking, scheduling, coaching, hiring, pricing, labeling and inventory. Guiding peers through complex client service needs while personally connecting brand’s focus with each circumstance. District organizational lead for all stores to set up strategies and help Managers implement checklists for continued growth of day to day procedures. Leading Manager Meetings and store observations to motivate, coach, engage and strengthen Managers with their teams while focusing on each team’s diverse needs. Developing a growth mindset for personal development and leading behavioral based performance training for the District. Perform quarterly inventory for stores departments and lead training for Managers.