I have worked in the healthcare field for over 7+ years and passionate about helping patients receive the best customer service. I graduated with my Associate Degree in Healthcare Administration. My degree entails medical billing, medical coding, CMS , organizing schedule for patients in Healthcare both inpatient and outpatient facilities , Human Resource and management. I have a background in the health field that is admirable to everyone I work with and I am also a highly motivated and passionate Scrum Master with 5+ years extensive working experience in leading multiple teams on various project using my experience in Agile. I am fully committed to serving , coaching, guiding, and leading scrum teams, mentoring and incremental delivery of scrum values by removing impediment. I am experience in using project management tools like Visual studio, VersionOne and rally prior to being a scrum master. I use relatable virtual platforms to communicate like, Skype, Zoom, Microsoft Terms, while using (Word, Excel, Powerpoint ) and Google hangouts to communicate with my team. I have also worked with Agile frameworks like Kanban, SAFe by matching the organizational needs with the framework to deliver the best value to benefit the growth of the company's career growth. An experienced facilitator of all Scrum events, with a recognizable skill of resolving risk management, conflict management skills and effective resolution while reserving the values in an Agile environment.Additional Interest : Reading, Blogging, Virtual Organizing or homes and offices, making personalize schedule for parents and kids, Brainstorming, Painting, Exercising, Playing Chess, Graffiti Photographer, Coach 12-year-old on creating videos on YouTube with the assistance of their parents.