• Direct a Multi-million dollar discretionary grant program within the U.S. Department of Transportation, the National Summer Transportation Institute (NSTI). • Contributed to updating the Agency’s Workforce Development • Participate on various task force groups aimed at developing strategies for expanding the senior leadership succession plan to include the Senior Executive Service. • Developed and delivered boot camp training on non-discriminatory civil rights programs.• Managed the competency assessment for the Information Technology occupation; utilized an untested Competency Assessment Tool (CAT) created by Office of Personnel Management.• Developed Standard Operating Procedures for Recruitment/Placement Human Resources functions.• Serve as co-mediator in the Alternative Dispute Resolution (ADR) Shared Neutral Program, mediating cases involving workplace conflict and denial of promotion using various ADR models.• Provided outreach to Historically Black Colleges & Universities (HBCUs) at National HBCU Week Conference.

Developed lesson plans and taught English conversation to adults and children using audio linguistic methodology. Significant improvement was observed over several terms.Developed innovative activities for students, utilized high energy, creative and enjoyable learning activities geared to enhancing English speaking drills in pronunciation. Increased student attendance by over 90% in the English Language training program. Taught program methods that resulted in measurable improvements in English speaking and comprehension and shared those resources with other instructors.Organized seminars, workshops and clubs to improve students’ English speaking ability. Administered conversational tests, quizzes and end-of-term exams for the language institute.Facilitated workshops for fellow instructors regarding successful methods of teaching that enhanced student participation and resulted in overall improvement in performance.

Provided HR Services to over 3000 employees in the areas of employee benefits, traning & development, and compensation. Co-developed and implemented Organization’s pilot Executive Leadership training and development program. Received an award of appreciation from the Chief Executive Officer.Provided advice to senior leadership to assist in the implementation of strategies, programs, and systems to support employee learning and development, with special emphasis on senior leadership development programs. Assisted in the development of workshops on communication and listening skills from a senior leadership perspective. Improved employee relations and morale through counseling and “lunch/learn” workshops on benefits and medical claim issues and resolving grievances and disputes. Processed employee complaints against insurance carriers; benefit changes; status changes. Assisted benefits manager with coordination of benefits. Processed enrollment benefits for new hires. Identified employee HR needs by conducting seminars, focus groups and surveys. Created and promoted new HR products and services. Conducted bi-weekly new hire orientation.

Provided solutions to Oracle’s customer database of over 30,000 by resolving software problems covering the following manufacturing modules: Formula Management, Inventory and Purchasing.