Responsible for customer service at the phone;Management of appointment scheduling with lawyers;Responsible for the e-mail service received by the website;Responsible for Instagram responses received by direct;Whatsapp communication with customers and prospects;Responsible for managing the customer portfolio, updating their information through the company's platform.

Responsible for managing social media;Creation of company-related content;Responsible for managing the agenda and spreadsheet of salespeople and external representatives.

- Office manager responsible;- Travel organization such as: issuance airline tickets, hotel reservations and vehicle rentals;- Organization of events and meetings;- Purchasing and inventory control of office materials;- Control of the client scheduling;- Promotional actions to attract new patients;- Responsible for the financial closing of the month.

Direct assistance to the sales and marketing director;Responsible for marketing strategies to achieve the goals of the hotel and the IHG chain, nationally;Responsible for evaluating customer satisfaction survey, for market research, to understand current conditions, responsible for competitor data and for implementing marketing plan changes as needed;Coordination of marketing strategies, advertising and hotel promotions;Responsible for establishing and maintaining effective… Show more Direct assistance to the sales and marketing director;Responsible for marketing strategies to achieve the goals of the hotel and the IHG chain, nationally;Responsible for evaluating customer satisfaction survey, for market research, to understand current conditions, responsible for competitor data and for implementing marketing plan changes as needed;Coordination of marketing strategies, advertising and hotel promotions;Responsible for establishing and maintaining effective relationships between work teams and all supporting departments. Show less

Responsible for the promotional calendar;Promotional actions and coordination of marketing campaigns;Organization of events aimed at the sector;Relationship actions with customers;Service and prospecting of new customers;Responsible for the hotel's loyalty program, which aims to take care of members, promoting internal and external actions and events.

Direct assistant to the Sales Director, responsible for following up on rate contracts for agencies and companies and for writing contracts as needed.Responsible for monthly reports and closing the department.

Responsible for writing and internal communication and managing the student database.Responsible for organizing the teachers' agenda and the school's executive leadership, all administrative matters.

Responsible for prospecting and customer service personally and through social media.Experience in administrative routines, working in the operations of checking documentation, receiving and billing, effecting registrations and closing contracts, preparing budgets and issuing reports.Enrollment of students in schools in the country chosen for the exchange, receipt of payment and disclosure in schools.Organized pre-boarding kits and group supporting at the airport.

Rotating internship in all operational areas of the hotel.