Joyce Guan Email & Phone Number

• Provide a high level of administrative support to management with phone, emails.
• Perform all administrative and clerical duties as required
• Arrange logistic service for marketing material or other items for stores
• Suggest and implement improved work methods and systems relating to administrative tasks.
• Answer phone in a professional manner and direct calls to appropriate person or take messages.
• Assist in preparation of project materials.

Richmond Hill, Ontario, Canada

• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
• Designed electronic file systems and maintained electronic and paper files.
• Scheduled appointments and ensures that cancellation or readjustment were taken care of promptly.
• Promoting products and skin care packages to customers

Toronto, Ontario, Canada

• Create job descriptions and post to media platforms such as indeed.
• Source and screen candidates based in qualifications and job requirements.
• Determined staff promotions and demotions and terminated employees when necessary.
• Completed weekly schedules according to payroll policies. Trained all new managers on store procedures and policies. Trained staff to deliver outstanding customer service.
• Recruited and interviewed applicants per month.
• Advised managers on… Show more

Toronto, Ontario, Canada

• Advised managers on organizational policy matters and recommend needed changes.
• Conducted new employee orientation to foster positive attitude toward organizational objectives.
• Identified staff vacancies and recruited, interviewed and selected applicants.
• Addressed customer inquiries and resolved complaints.
• Stocked and restocked inventory when shipments were received.
• Reorganized the sales floor to meet company demands.

Toronto, Ontario, Canada

• Determined staff promotions and demotions and terminated employees when necessary.
• Completed weekly schedules according to payroll policies. Trained all new managers on store procedures and policies. Trained staff to deliver outstanding customer service.
• Addressed customer inquiries and resolved complaints

Toronto, Ontario, Canada