Provided all aspects of FPL Corporate Human Resources and Operations functions including▪ Day-to-day HR matters; payroll processing, open enrollment and benefit administration▪ Worked with hiring managers to fill internal positions, coordinated and lead the internal interview process▪ Developed and managed general talent inflow into the firm▪ Managed outsourced IT services▪ Planned and implemented corporate events and special projects▪ Responsible for all Facilities and General Office Maintenance Services

Provided executive administrative support to the chief Executive Officer for all LGIMA activities and managed all externalBoard activities▪ Daily responsibilities included anticipating business needs to ensure the CEO’s time is utilized efficiently▪ Responsible for providing extensive domestic and international travel services, expense reconciliations both business andpersonal, maintained Outlook business calendar and personal/family calendar of events▪ Administrative liaison for all corporate governance activities; i.e., Board meeting events, parent company Board Meetings,Management and Leadership Committee meetings and special events as assigned▪ Responsible for daily business communications with the parent company in the UK and company affiliates in the US▪ Direct front facing client interaction, promoted our business in all capacities, domestically and internationally▪ Managed the administrative staff of four▪ Transitioned the admin staff from ‘task’ assigned to business unit assigned responsibilities▪ Created job description, interview and hire new admin personnel and temporary staff as needed▪ Coordinated all administrative activities across the business units, effectively prioritizing assignments and ensuringsuccess for both the business as well as for the administrative professionalResponsible for onboarding and welcoming all new employees on behalf of the CEO, responsible for employee specialoccasion recognitions. Responsible for all event planning; summer social events; holiday party, Town Halls and Happy HourBusiness Achievements: Transitioned task assigned administrative personnel to success Business Unit Administrative Specialists As a brand ambassador, successfully able to initiate critical client meetings

Responsible for all administrative services required by the Vice Chairman allowing her to focus exclusively on businessactivity▪ Provided extensive domestic and international travel support and expense reconciliation▪ Maintained business and personal Outlook calendars▪ Event planner for internal and external client meetings, corporate and private functions; i.e., holiday party, Town Halls,social events sponsored by RBC and personal event occasions▪ Department and divisional liaison with all RBC businesses: Capital Markets, Wealth Management, Personal andCommercial Banking, Insurance & Treasury Services in addition to IT, Marketing and Procurement departmentsBusiness Achievements: Successfully promoted the RBC brand at fundraising events and increased employee moral

Assisted the Vice Chairman and Head of Investment Banking Group with all Investment Banking administrativeresponsibilities as well as Personal Assistant responsibilities for various Board activities and personal household needs Supported the IB Chief Operating Officer as Project Manager and liaised with internal support departments to successfullyfulfill IB requests – Facilities for three successful build outs and moves (350 N. Michigan, 321 N. Michigan and 353 N. Michigan) Compliance for legal, FINRA and internal audit requirements Accounting; transitioned to Concur from manual expense reporting functions and maintained the IB billing database Information Technology for new software development Worked closely with Marketing and the Office of the Chairman Initiated client meetings, performed event palling duties, scheduled meetings and maintained travel itineraries viaOutlook calendars for the Vice Chairman, four Managing Directors and the Senior Vice President of China New BusinessDevelopment Responsible for all IB client billing/invoicing and reconciliations Project Manager responsible for maintenance of vendor contracts, new research resources Interviewed and trained new administrative staff and temporary staff Experienced in providing international administrative support to staff in Athens, Greece and successfully providedspecialized business needs for staff and clients in Europe, China and Abu DhabiBusiness Achievements Redesigned and upgraded the existing billing system to Concur Business Solutions Created and published the IBGroup Administrative Handbook Converted the IBGroup from CRM to Sales Force