Joyce Jackson, Pharmd Email & Phone Number

• Engages deep therapeutic and scientific knowledge in the areas of Cardiology, Endocrinology, Geriatrics, infectious diseases and Respiratory Disease to dispense up to 300 prescription medications each day within fast-paced, high-volume pharmacy environments• Calls on strong communication and relationship building skills to educate patients regarding the appropriate storage, dosage, and use of prescription and non-prescription medication including over the counter (OTC) drugs, optimizing treatment efficacy and facilitating patient compliance with treatment regimens• Nurtures collaborative relationships with physicians by providing pharmacological expertise that helps ensure patient safety, use of cost-effective options, and a more comprehensive clinical picture of patient health status • Troubleshoots third party discrepancies and triages any problems concerning patient medications, such as therapy duplications and non-covered or out of stock medications, improving pharmacy efficiency and patient satisfaction• Administers all CDC recommended immunizations, supporting community health initiatives and educating patients regarding preventative care • Utilizes adaptability, conflict resolution skill, and ability to focus on what matters most to work with diverse team members across the Southeast District, constantly flexing to meet the needs of new patients and communities

• Prepared intravenous mixtures in IV room and packaged medications in blister packs for delivery to facility, reviewing new medication orders to reduce the risk of drug interactions• Handled therapeutic drug monitoring for patients in long term facilities, visiting nursing homes to review patient charts and adjust medications or facilitate movement from IV medication to PO • Presented on therapeutic monitoring of Vancomycin in adult patients, effectively sharing knowledge and expertise with other medical professionals

• Followed up with patients to monitor antibiotic dosing and adjust according to patient labs per protocol and monitored Coumadin patients to adjust according to patient’s INR• Assisted patients with diabetes management, converted medications from IV to PO as needed, wrote up TPN’s for indicated patients, and adjusted based on changes in patient’s metabolic panel

• Assisted a variety of patients across 5 VA sites across the city providing counsel regarding medication use and storage and followed up with patients on antibiotics to make needed adjustments• Monitored Coumadin patients and made necessary adjustments per protocol and monitored INR as well as other medications to prevent adverse reactions • Reviewed polypharmacy patient information to reduce number of medications, ensuring each drug had an appropriate indication• Participated with the Journal Club and provided patient case presentations, successfully sharing scientific and clinical knowledge

Doctor Of Pharmacy - Pharmd, Pharmd

Pre-Pharmacy Studies