Screen Print + Embroidery StudioProudly Canadian. YVR Owned + Operated Artisan Apparel Decorating Studio

Sales Manager of the Canadian Division & Marketing Manager for both divisions. Responsibilities include but not limited to managing sales of the company's products and services. Ensure consistent, profitable growth in sales revenues through positive planning, deployment and management of sales personnel. Identifies objectives, strategies and action plans to improve short- and long-term sales and earnings.•Performs sales activities on major accounts, negotiates sales price/discounts, troubleshoot and diffuse situations by providing solutions in a timely manner •Accurately reviews and forecasts annual, quarterly and monthly revenue streams•Develops specific plans to maintain and ensure revenue growth in all company's products•Assists and manage sales personnel team by establishing personal contact and rapport with clients•Assists and manage marketing department, facilitate, organize, attend and run trade shows•Holds regular meeting for sales, marketing & management team of all departments

Coordinate and manage private labels, booking, corporate and inventory projects for this vertical apparel company. Exceptionally important role as liaison between 9 sales reps in North America, customers as well as production and management teams on all orders related by facilitating communication among the groups to meet production objectives.•Create, monitor, report & reconcile all open purchase orders & activities•Initiate and follow up on procurement related questions and issues•Execute production priorities based on changing needs of our business•Recommend improvements to increase efficiencies & communicate between sales & production•Prep all admin paperwork between corporate & fashion clothing lines

Sales and Marketing Manager of the US Division of this 2 million wholesale embroidery co. Responsible for the expansion of sales in N.A mainly the US. •Plan and direct all sales and marketing activities. Lead generations, promo materials, ideas for products and services development, trade show and account development/management. •Responsible for hiring, train, supervise customer service team •Increase overall sales by 75% in 1st full yr•Boost sales by 10% following year based on 50% budget/personal cut•Develop new corporate and business accounts through effective marketing, cold calling, network, referrals, trade shows, follow ups•Facilitate, organize, run and attend trade shows in the US•Authored a 200 page self-instructional SOP as well as effective sales and marketing techniques; now used as a standard manual for training new personnel in all applicable departments•Evaluate market, sales forecast, oversee the analysis of sales date/info

As a purchaser at the head office of a national organization; my role was to purchase products for retail chains such as Shoppers Drugs Mart, London Drugs, Superstore etc, transact business with manufacturers all over Asia mainly China & Korea and productively manage several container arrivals weekly from overseas. •Daily meetings with the President and key managers •Responsible for merchandising, inventory control and showroom•Purchase, correspond and import goods from overseas suppliers and manufacturers•Process all customs documents and worked very closely with Canada Customs•Oversee all container arrivals and status; up to 2 dozen containers at a given time•Prepare admin doc such as Letter of Credits, invoices, PO, inventory reports•Arranged for container transportations w/ freight forwarders•Create barcodes for products, presentation catalogue, promotional materials, distribute pre-pro samples/materials to account executes nationally

Joined the company as a customer service rep and advanced to an account execute and eventually senior account execute as the company expanded. Implemented positive change, set customer service standards, trained new personnel. •Handled customer complaints in addition to internal dilemmas in professional and positive manner during times of high stress and pressure•Solicit new accounts while maintaining established accounts•Successfully closed major accounts with annual sales of $500,000•Independently handled, negotiate and closed contract terms w/ accounts•Consistently meet and exceed sales quotas