Joyce L. is a Head of Operations (HongKong) at Hilti Group. They is proficient in Japanese and English. Colleagues describe them as "I have no hesitancy in writing a letter of recommendation for Yunyue (Joyce) Liu. Joyce was a student of mine in the MSc Logistic & Supply Chain Management programme. I was also her tutor during the course. She did very well in the course, with an over 70% average score by the end of the year. Joyce told me that one of her favourite modules is Inventory and Operations Management which I taught. Her qualifications and performance in this module has impressed me. She had a couple of years working experience in supply chain planning before she came to Cranfield, she showed great enthusiasm in planning and inventory management areas. Especially she spent her spare time on studying demand planning which she believes is very relevant to FMCG companies. She has wide-range knowledge of those areas and she is keen to explore more. So, I am confident that she will master this field. Joyce’s personality is naturally inquisitive. She always likes to understand the way things work and why they happen. This personality significantly develops her analytical skills. Her extraordinary ability to analyse problems and outline necessary courses of action was invaluable. This has been well proved in her thesis project on Vendor Managed Inventory. She successfully optimised the inventory for the thesis company and contributed a large saving on their working capital. Joyce also impressed me with her exceptional communication skills when I first met her. I found she was a very open-minded person and willing to express herself at the same time listen to others. Her positive attitude and interpersonal skills have made her many friends from different countries. She enjoys the cultural diversity and her international experience also set up her well for this increasingly global and collaborative world. I am confident that Joyce will continue to make outstanding contributions. She has my highest recommendation. "