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Professional Summary:My past experience chronicles more than 32 years in the Information Technology field. I have been groomed as a team player that has held the positions of an IT Account Manager, Retail Front Line Supervisor, Computer Programmer, Sr List Processor, Computer Room Supervisor, Help Desk Associate, and Computer Operator.Objective:I am looking for an Information Technology/Direct Mail position with a stable company that will utilize my knowledge and experience as part of an integral unit.Computer Hardware Knowledge:IBM Mainframes, Unix, Sun, Desktop, Laptop, Minicomputers, Microcomputers, Personal computers, PDA, OCR Scanner, Cash Register, Printers, Tape Drives, Disk DrivesComputer Software Knowledge:JCL, MVS, DOS, CICS, SPF, ISPF, VSAM, QSAM, TSO, OS/VS2, JES, RACF, FTP, COBOL, Microsoft Excel, Microsoft Word, Microsoft Power Point, Microsoft Access, Microsoft Outlook, SAS, SQL, HTML, ROSCOE, Group1/Pitney Bowes Software(merge purge, list convert, carrier route coding, add-a-name, inkjet, maxi-mail), USPS, Unity Mail, WAN, LANSpecialties: Direct Mail (list conversion, merge purge, carrier route coding, inkjet, add-a-name, CASS, NCOA, Zip+4, DMA, LACS, USPS, Maxi-Mail ,Unity Mail, List Rental Fullfilment)IBM Mainframe (CICS, TSO, JES, JCL, VSAM, MVS/OS, RACF, DOS, CICS, SPF, ISPF, VSAM, QSAM, TSO, OS/VS2, JES, RACF, COBOL
Legacy Transitions
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OwnerLegacy Transitions Mar 2011 - PresentIndependent Distributor, OrganogoldBringing the treasures of the Earth to the prople of the Earth
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It Account Rep - Direct Mail DivisionHanover Direct Nov 1997 - Nov 2008 Manage five direct mail accounts and the associates assigned to each account Utilize canned software to select, format, and cleanse data received from outside sources or selected from customer database Communicate to associates company, departmental, client, and third party policies and procedures and their implementation during the campaign process Provide management and consultative services as liaison between list services, computer operations, marketing, and third party vendors Coordinate internal projects to resolve schedule, instruction, and processing issues Perform the list convert, merge purge, carrier route, and inkjet processes on all data mailed in each campaign Analyze and implement marketing catalog and email campaigns by reviewing, translating, coding, and processing detail instructions to accomplish sales goals Minimize risk exposure by proactively troubleshooting areas of vulnerability and performing quality control procedures throughout the campaign process Execute and prioritize all projects to avoid resource contention Ensure that all data hygiene, postal processing, audits, reporting, and qc functions are documented Perform quality control audits for all projects prior to shipment via ftp, email, or Fed-Ex On call 24/7 -
Front Line SupervisorKohls Oct 2002 - May 2005Coordinate the activities of 10-24 associates employed as cashiers, jewelry associates, in customer service and other departments.Process/complete customer sales, returns, exchanges, and refunds according to company policy on cash registerSchedule and relieve associates for breaksAddress, mediate, and resolve customer complaintsCount down registers and ensure that all contain correct amounts of change to conduct retail sales the next business dayEnhance the visual appearance of the store by returning re-shop merchandise and removing trash and hangers from the registersAssist management with security and loss prevention objectivesAssist management with the closing/opening of the store -
Sr List ProcessorNewport News Inc Nov 1980 - Nov 1997Utilize Group1, Pitney Bowes, USPS, and company software to process raw files through the list conversion, merge purge, carrier route coding, add-a-name, and inkjet processesTrain, test, and mentor new department associates on company, department, and marketing policies and procedures until Initiated and documented department proceduresAttended monthly marketing meetings to gain and depart information to improve departmental processes and marketing goalsManned help desk after hours to resolve system, network, software, and hardware issuesUpdate departmental flowcharts for all jobs as changes were implementedMove COBOL programs from test environment to production environmentPerform motion studies on warehouse activities and submitted suggestionsAssist in customer service and warehouse during peak season(when needed) I worked for this employer for 17 years. During my tenure, I held several job positions. The positions I held were that of computer operator, computer room supervisor, list processor, and sr. list processor.
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Computer OperatorCity Of Hampton Oct 1976 - Nov 1980Operate IBM mainframe in a production environment to process daily, weekly, monthly, and annual updates and reports for the city of Hampton, police department, and Hampton school systemOperate computer room peripheral(printers, tape drives, disk drives, decollators, sorter, card reader, and keypunch machine)
Joyce Lamidi Skills
Joyce Lamidi Education Details
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Computer Information Systems/Business Administration -
High SchoolCollege Prep -
Computer TechnologyCobol/Keypunch
Frequently Asked Questions about Joyce Lamidi
What company does Joyce Lamidi work for?
Joyce Lamidi works for Legacy Transitions
What is Joyce Lamidi's role at the current company?
Joyce Lamidi's current role is Direct Mail Programmer In Common.
What is Joyce Lamidi's email address?
Joyce Lamidi's email address is jw****@****hoo.com
What is Joyce Lamidi's direct phone number?
Joyce Lamidi's direct phone number is +171763*****
What schools did Joyce Lamidi attend?
Joyce Lamidi attended Hacc, Central Pennsylvania's Community College, Thomas Nelson Community College, High School, Computer Technology.
What are some of Joyce Lamidi's interests?
Joyce Lamidi has interest in Technology, Music, Photography.
What skills is Joyce Lamidi known for?
Joyce Lamidi has skills like Cobol, Tso, Jcl, Vsam, Usps, Inkjet, Ispf, Racf, Dos, Programming, Direct Mail, Mvs.
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