Joyce Lehmann Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

• Assist members with everything from deposits and withdrawals to fraudulent disputes and wire transfers.• Educate members about our products and services and how they can access their funds through our on-line banking tools.• Coordinate with team members to prioritize required daily personal and branch level tasks, support new employees and support other branches when needed.

T-3 Crystal, Mn

• Pick and prepare items for on-line guest orders in a timely manner.• Provide excellent service to in-person guests when picking orders.• Work as a Guest Advocate (Cashier) using the POS system when scheduled.

Plymouth, Minnesota, United States

• Collaborated with production teams to create, modify, and maintain items and passages within IDEAS (DRC’s proprietary item database) while adhering to and implementing DRC and client specific styles and specifications.• Utilized XML code for print layout and CSS code for online development.• Created tech-enhanced items (i.e. Bubble Input, Drag and Drop, Click to Respond, Layered Input, etc.) for online presentation.• Identified and corrected technical/formatting issues as needed in IDEAS.• Collaborated with team members to update and maintain formatting examples and client style guides.

Plymouth, Mn

• Reviewed multiple state department of education K-12 assessments in the test development and production environments.• Identified errors and inconsistencies and noted them for correction. Focused on accommodations such as TTS (text to speech), CC (Closed Captioning) and VSL (Video Sign Language). • Collaborated with coworkers and supervisors to develop documents that allowed a move from paper to online Review tracking.• Developed comprehensive new Reviewer training documents and coached new Reviewers on job expectations.

Neill Elementary School

• Lead individual and/or small groups of K-5 students in math or reading using knowledge of strategies to explain content to students.• Coordinated work for students with classroom teachers.• Developed relationships with students to better understand their needs.• Sought out additional tasks and responsibilities when my schedule allowed.

Loring Community School - Minneapolis, Mn

• Collaborated with office staff to create and maintain a positive climate that was welcoming to students, families and the community.• Demonstrated excellent electronic, phone and interpersonal communication skills that encouraged families to seek information and answers.• Established communication channels between school, community and families through informational documents, personalized tours and informational newsletters that I compiled and edited on a weekly basis.• Organized educational and social events that strengthened our school’s pride and increased family engagement in the education of their children.• Recruited and coordinated volunteers to work in classrooms, on school wide activities and for special events that enriched our school’s unique learning opportunities.

T-180 Minneapolis, Mn And T-3 Crystal, Mn

• Provided fast, fun and friendly service by helping all customers promptly and efficiently.• Supported and trained new team members and provided checkout assistance as needed.• Used excellent organizational and time-management skills.• Set new and maintained existing planograms and signage.

Minneapolis, Mn

Usa

Minneapolis, Mn

Summer Session - Microsoft Productivity Applications 1

Theatre Arts, Theatre/Theater

Activities and Societies: Alpha Psi Omega

Diploma

Activities and Societies: Drama Club, Choir, Soccer