- Direct all operational aspects including distribution operations, customer service, human resources, administration and sales- Assess local market conditional and identify current and prospective sales market- Manage budget and allocate funds appropriately- Develop forecasts, financial objectives and business plans- Bring it out the best of branch's personnel by providing regular training, coaching, development and motivation- Evaluates the competitive environment and seek to improve company's service to client- Organizes and present seminar and networking event

- Consulting - Arrange the study plan for client- Business plan & strategy development- Achieving the business profit target

Guest Service Agent at the Five Star global Teppanyaki restaurant chain "Benihana" located in Marriott's prestige Surfers Paradise property, Australia.Outstanding interpersonal communication, problem solving and team building skills;-Playing a receptionist and dining server role in the F&B department with major support of a Japanese Restaurant-Online & offline reservation (telephone, email)-Managing customer DB system and VIPs-Promotion planning and producing vouchers with in-depth customer analysis-Opening & closing restaurant and bar with material controls-New staff trainingExcellent knowledge of different cuisines and alcoholic beverages (including Japanese sake)