Joyce M. Email & Phone Number

Retired

Ann Arbor, Mi

Oversee all global procurement and real estate leases, builds and tenant improvements. Includes leading global teams. Also co-lead Community of Practice group as part of the Positive Business Movement founded by the University of Michigan

Ann Arbor, Mi

Manage & oversee the purchasing of all global office's capital equipment, leases, building construction, supplier and consultant contracts and travel. Develops and maintains supplier relationships. Identifies and implements global cost savings activities. Manages direct and indirect purchasing and procurement staff. Leads global cross functional teams on procurement, supplier consultant contracts, and travel and real estate matters.

Ann Arbor, Mi

Manage & oversee the purchasing of capital equipment, MRO, lab suppliers, printing, worldwide leases, contracts, telecommunications, cell phones & travel. Develops and maintains supplier relationships. Identifies and implements cost savings initiatives.

Ann Arbor, Mi

Sourcing of new product proto-type and production components. Included managing inventory to rev level to ensure prototype production builds run smoothly.

Direct Import Management including factory certification, training, audit & management; product quality process management; consumer product testing planning and execution; retailer inspection planning and execution; and logistics planning. Research & Manage U.S. Retailer testing, factory certification and inspection compliance requirements. Includes researching regulations/test methods/standards for successful resolution of ALL unsatisfactory test results.Act as chief liaison between China test organizations, retailer China offices, product engineering and the corporate headquarters. Developed program to ensure successful Factory Audit Certification (Quality, Security, Labor & Environmental) based upon each specific retailer standards. Developed technical quality standards and operational process expectations tool (Supplier Handbook) for coaching Asia supplier partners. Developed & Managed Technical Drawing Specification Packet and sample process to ensure quality. Presented Arden and factory presentations to North American retailer China office. Lead annual compliance training for company China office and factories. Organized direct import compliance documentation tool improving timing and quality of communication to international offices, all US locations and travel teams. Developed SOPs for Direct Import Process including drawing specification packet approval, retailer testing process and documentation, factory certification document management, Shipment execution tracking.

Coordinated retail direct, finished, and WIP purchases from China Sources – more than doubling Imports each year. Set up program to manage consignment materials from the US and Taiwan to China supplier partners. Chief Liaison to China office from US operations. Developed Supplier Handbook & training program to coach China supplier partners in workmanship and quality standards – as well as operational process expectations. Develop & Manage Golden and Platinum sample process to ensure supplier quality per unique item specific retailer requirements. Co-manage Import Launch team with members from Sales, Customer Service, Design, Marketing, Manufacturing engineering, Global Sourcing, Production scheduling, Logistics and US plants

Responsible for purchasing for largest division in the company including the transition from domestic plant purchasing to corporate contracts and import purchasing of components, WIP, finished good and direct import product. Directly Managed 3 Corporate Sourcing Specialists and multiple supplier partners. Negotiate and manage Domestic and International contracts in excess of 7 million dollars. Research, select, motivate and monitor direct & indirect suppliers. Developed New Supplier Team Site Visit Evaluation Checklist – adapted for overseas. Proposed and Managed full proto-type, pre-production and production sampling approval program along with specification documentation for domestic and overseas suppliers.

Developed electronic RFQ to increase department efficiency and lower cost. Established sampling program procedures to ensure team support of supplier changes. Facilitated raw material contracts for core suppliers to reduce cost throughout supply chain. Developed partner shared savings (PSS) program to reward supplier partners for cost reduction ideas. Negotiated/managed phone and voice mail system purchase including companywide phone training; multi plant phone & voice mail system installation with no service interruption and ongoing programming/management of phone and voice mail system programming. Negotiated fax, copier, and misc. office equipment purchase and maintenance contracts. Developed testing and reporting systems for all production lines. Developed scrap and warranty reporting programs. Responsible for training department on Basic PC and Microsoft Programs (Windows, Word & Excel). Facilitated IBM AS400 to PC Download capability development. Developed automated program to produce unique technical system owner and repair manuals.

Mba, E-Business, 3.98

Half classes in classroom and half on line.

Bs Social Work, Socialogy/Psychology, 3.6

Activities and Societies: Volunteer at St. Joseph Mercy HospitalYear internship at Jackson Country DSS working with children, teens.

College Prep.

Activities and Societies: Year book editor, Drama club, German club, band