I engaged as a Data Analyst in ERP migration, data analytics, and automation processes on the Zoho One platform. I collaborated with senior data analysts in data processing and data visualizations. I worked on and enhanced the new website of PowerData Group. Additionally, I conducted market research and competitive analysis to inform business strategy and positioning. I assisted with multiple project documentation, ensuring all project phases were thoroughly documented.

I played a key role in conceptualizing and creating the business workflow process, designing plans for optimizing the system in the present and future. I developed a user-friendly system to streamline operations and accounting processes, ensuring ease of use for personnel. Additionally, I effectively managed risk within the company, overseeing the end-to-end client order process and services. I am responsible for developing test plans and working collaboratively with the development team to address any identified defects. Regular reporting to management was also part of my responsibilities, providing comprehensive data on system deliverables, resource allocation, and efficiency metrics to evaluate the performance of the services.Manages end-to-end client order process and services; andOversees administrative system and personnel.

This is a supervisory role where I manage and coordinate multiple workloads, offering extensive technical and management support to our team. I oversee proposed upgrades and thoroughly analyze associated risk factors. I am responsible for creating test plans, executing test cases, and collaborating with the development team to rectify any identified defects. Monitoring and reporting the performance of day-to-day activities and progress is also part of my responsibilities. Moreover, I handle managers' expectations by maintaining open communication channels, providing updates on project progress, gathering feedback, and addressing any concerns that may arise. Generating and maintaining accurate sales forecasts and reports, and providing troubleshooting solutions arising from the daily operation.

In this role, I analyzed documents to gain a comprehensive understanding of the existing business processes and to identify areas for improvement. I also assessed and created business workflow systems, replacing manual processes with more efficient systems. Additionally, I consistently offered recommendations to enhance overall system processes in sales, product development, operations, and workforce management. I played a vital role in facilitating system maintenance to ensure the security of existing systems. Moreover, I provided troubleshooting solutions to address issues arising from daily operations, ensuring the smooth functioning of the systems.

I conducted thorough analyses of the Client's business requirements, gaining a deep understanding of their needs. I developed project concepts aimed at helping the clients maintain an optimal workflow. Collaborating with system developers, I ensured the creation of clean and user-friendly interfaces that facilitated intuitive interactions and enhanced user experiences for the Client. I also conducted quality assurance tests to identify any errors and optimize usability. Additionally, I executed end-user training sessions to ensure that the Client's team was well-equipped and aligned with the developed project, maximizing its effectiveness and usability.