Oracle and Sybase DBA. UNIX administrator for AT&T computer servers.

• Performed project management duties for the database team. Responsibilities included creating implementation plans, assigning tasks to team members, testing other team members software and overseeing the software implementations.• Provided Tier 1 and Tier2 Oracle and Sybase DBA Customer Support for Lucent. • Performed Oracle 8.0 database administration and Sybase 11.0 database administration for IBM’s customer Lucent Technologies. • Performed database software upgrades and installed patches for the various software products including Oracle and Sybase. Software team leader responsible for installing and upgrading NCR midrange servers at all AT&T factory locations. Responsibilities included working with factory personnel to ensure that new software installations were installed correctly. Trained factory personnel to use the new software. Key attributes required for this job included excellent communication skills and an ability to troubleshoot problems in a timely fashion.

• Provided Tier 1 and Tier 2 customer support for the Oracle 8.0 suite of software products.• Performed Oracle Database Administration for multiple instances of the CFO Oracle Data Warehouse and Oracle Financials. Loaded and installed the Oracle products including: Oracle RDBMS 8.0, Oracle SQL Net, Oracle Financials, Oracle Interoffice, Oracle Enterprise Manager, and Oracle Workflow.• Installed and administered multiple Oracle Financials instances. Performed product integration for the various Oracle products.• Received two AT&T – CFO recognition awards for performance.9/92 – 8/96 Senior Technical Staff Member AT&T Global Procurement • Production Sybase and Oracle Database Administrator. Performed DBA responsibilities for multiple instances of Sybase and Oracle. Developed and implemented database backup and recovery systems as well as managed Sybase and Oracle databases for development and production. Responsibilities included all aspects of logical and physical DBA roles. • Project leader for the Systems Engineering Organization. Supervised technical work of team members. Group responsibilities included System Administration, Network Administration, Sybase Database Administration, and distributed interface design and development.• Performed Unix System Administration on various NCR computers. Supported developers as well as production users across AT&T. Made performance recommendations and optimized hardware to support performance criteria.• Worked closely with the development organizations and AT&T marketing team to engineer and configure the various servers to meet development and production requirements for the software systems.• Received two GPO recognition awards for production support.8/85 – 9/92 Information Management Specialist – AT&T • Provided help-desk support for the AT&T Guilford Data Center. Provided customer support to over 1000 corporate users.