Hilton Hotels & Resorts June 2013 - February 2016/ Driftwood Hospitality Management February 2016- currentI work with clients to understand their vision and offer recommendations, guidance and support to execute a memorable event experience for their attendees. My goal with every meeting is to produce a flawless event while taking the pressures off of the planner. I provide accurate, detailed, timely information so all departments can execute the vision of the dream. While maintaining on-site presence, I am able to troubleshoot any problems should they arise. I consistently provide excellent customer service while exceeding expectations, resulting in repeat bookings, lasting relationships & loyalty to the brand. Menu creation is a focus as I enjoy collaborating with the Chef using seasonal local items when possible resulting in the best culinary experience for all.

Assisted the events & catering team during requisition of new property during peak season transitioning from a Hyatt to a HiltonConsulted with internal departments to identify and overcome challenges resulting in successful eventsAssisted with implementing Hilton best practices

Hilton Hotels & Resorts- Owned & Managed242 Room Hotel/ 58,000 square feet of Banquet and Exhibit Space on site and combined with the Saratoga Springs City Center Solicited, negotiated and booked new and repeat business through sales calls, mailings and other efforts while maximizing banquet space to meet or exceed revenue goalsDetailed all aspects of the bookingsBuilding lasting relationships with my clients to produce loyalty to the hotel and brandLiaison between the external client & the internal client to communicate and outline the details for a successful, memorable event

111 Room Inn/ 4,400 square feet of Conference SpaceBooked all catering functions and detailed all of the groups in the hotel while consistently exceeded revenue goalsConcentrated on selling the function space as skillfully as possible to maximize revenues for the hotel and to ensure that the customers' expectations were exceeded for the best possible meeting experienceAnticipated the needs of the client and guest & provided quick resolution to problems and concerns

120 Room Resort/ 12,517 square feet of Conference SpaceSolicited, negotiated & booked new and repeat business while maximizing banquet space to meet or exceed revenue goalsEngaged customers to quickly identify needs, negotiate contracts & close sales