Joyce Murphy Email & Phone Number

Alton, Nh

Providing administrative, personal and special project support services to business owners and non-profit organizations, in office or remotely, as needed. • Assist with email, voicemail, calendar, travel planning and personal planning; office services and organization • Handle follow-up communication and calls for action• Generate and distributes reports • Create documents, presentations, and spreadsheets• Accounting and Office Management services• General HR needs (hires, terms, benefits, managing HRIS systems, employee information spreadsheets, etc.)• Event Planning• Philanthropy and Community Projects

Portsmouth, New Hampshire, United States

Acting HR Lead, Office Services and providing executive support to the CEO, President and COO• Managing all office operations: HR, Finance, Facilities, Compensation & Benefits, Recruiting, new hire onboarding, terminations and ad hoc reports and projects.• Administrative and operational support, expense tracking & reconciliation, coordination of Board, Investor and Customer meetings. Actively actively completing confidential and complex assignments.

Concord, Ma

Founding member of an ad tech start-up with a broad range of responsibilities. They included: • Administrative and operational support to the CEO and Executive team managing heavy calendars, coordinating domestic and international travel, expense tracking & reconciliation, coordination of Board, Investor and Customer meetings, materials and communications.• Managed all office operations: HR, Finance, Real Estate and Facilities, company insurance, compensation & benefits, new hire onboarding, terminations and ad hoc projects.• Facilitated company accounting functions using Salesforce.com and Quickbooks.com including customer pipeline reporting, accounts receivable, accounts payable and all banking.• Acted as primary liaison to International operations teams (Helsinki) coordinating finance, human resource, legal and operations support.

Burlington, Ma

Provided executive administrative support to the SVP responsible for a $1B P&L, 6,000 employees, 15 countries, and 6 Vice Presidents. Responsibilities included:• Extensive coordination of internal meetings, delegation of action items, and triage of inbound requests. • Coordination of staff functions, meetings, industry events, vendor selection.• Extensive coordination with International teams in Europe, China, Japan, and South America including travel, expense tracking & reconciliation, video conferencing & eMeetings, passport & visa applications.• Assigned many confidential projects ranging from acquisitions to investor relations.• Recruited, trained and supervised 4 team administrators.• Enhanced and organized philanthropic programs such as Pine Street Inn's GoodNight Program; Project Bread's Walk for Hunger; American Cancer Society's Daffodil Days and Making Strides Against Breast Cancer; American Heart Association's Hearts in Bloom campaign and the annual Marine Corps Toys for Tots.

Cambridge, Ma

Administration Manager (04/05 – 08/07)Promoted to an administrative management position responsible for 20+ assistants.• Assumed all HR responsibilities addressing employee contributions, performance reviews, coaching, development, recognition, resource coordination (recruiting/hiring/separations) and data analysis. Executive Administrator (08/02 – 04/05)Provided administrative support to several groups of IBM executives.• Extensive calendar & schedule management, travel, expenses, meeting & event coordination.• Frequent “Special projects” – holiday parties, CEO visits, large events.

Andover, Ma

Provided executive administration support to EVP of HR actively completing confidential and complex assignments• Assisted with onboarding new hires, terminations, maintaining personnel files, compensation, benefits and HRIS support • Processed, purchase orders, invoices and expenses• Prepared weekly HR business summary for the Executive Committee meetings, prepared & distributed staff (5,500+ employees) attrition reports and organization charts• Planned and implemented department meetings and company events• Primary interface with CMGI and subsidiary company BOD members, CEOs and other senior executives• Processed space, internal moves, reconfigurations and maintenance requests• Helped develop and manage CMGI’s “In the Community” philanthropy information center on the CMGI portal to help employees learn and share information about opportunities to support local and remote organizations in need of volunteers or donations of goods• Created the Admin Knowledgebase, a company-wide database providing centralized administration information to management and administration staff

Cambridge, Ma