• Set up of Recoveries unit structures for operationalization• Recruiting and maintaining a motivated workforce for the unit• Maintaining a healthy Portfolio at risk (PAR)• Collecting client debt within legal provisions• Negotiate payoffs and collection plans• Identification and contracting of mutually beneficial partnerships for debt recovery• Ensuring healthy client relationships• Maintenance of business records for ease of retrieval for use• Ensure up to date loan portfolio for clients in recovery• Establishing customer contacts for effective collection follow up

Reconciliation of customer accounts.allocation of payments received from customers for various services.Ensuring that all the accounts with bad debts have been cleared before the close of the month.Ensuring that all the clients have received invoices on time.Sorting out issues such as errors that may occur during invoicing or payments.