Joyce Obeid Email & Phone Number

Barcelona, Catalonia, Spain

 Inbound and Outbound calls to the clients Upgrade and Renew current clients Achieve excellent customer service and proactively respond to client queries Performs database and record keeping activitiesListening to customer concerns and providing information, answers, or responses.Taking orders and processing billings and payments.Obtaining and correctly recording customer information.Reviewing and making changes to customer accounts.Handling customer complaints and processing returns effectively.Keeping records of customer interactions.Ensuring customer satisfaction or referring customers to supervisors.Identifying opportunities to up-sell other products and services

Barcelona Area, Spain

 B2B, B2C comunication Telemarketing of lighting design services for middle east Responsible for keeping current clients satisfied Developing long-term relationships with a portfolio of clients Manage and develop client accounts to initiate and maintain favorable relationship with clients

Dubai, United Arab Emirates

Assistant branch managerServices consultant Tele selling services and product

Dubai, United Arab Emirates

Formulate effective promotional plans and marketing strategies.Marketing and advertising Excellent communication skills in Arabic and EnglishBroad knowledge of current fashion trends.

Ras Al-Khaimah, United Arab Emirates

Obtaining product knowledge.Giving presentations.Reviewing & Negotiating New & Existing Client Contracts.Developing Public Speaking Skills through Various Team-Building Exercises.Learning to Set, Maintain, & Follow-Through with Appointments.Complying with ALL Ethical Business Standards.Learning the Process & Importance of Setting & Achieving Goals.Collaborative Event Planning

Syria

Serve customers, promote to our value added services and offers.Produce monthly report for all related issues.Report Directly to the Head Of customer Service

Syria

Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements.Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.Report to management regarding the finances of establishment.Establish tables of accounts, and assign entries to proper accounts.Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.

Diploma, Inerior Design

Bachelor Of Business Administration - Bba, Bsiness

Diploma, Information Processing

Activities and Societies: Information Processing

Foundation Degree, Information Processing

Activities and Societies: Information Processing