Joyce Pacheco Email & Phone Number

Chelmsford, Ma

Everett, Massachusetts

-Provided accounting and reporting support to Alternative Investments Support Group /account reconciliation department for demanding client. -Held responsibility for daily, weekly, and monthly position, market value, price, and cash reconcilement between various prime brokers, Northern Trust, custody management, and institutionalized accounting services. -Performed daily reconciliation of all hedge fund accounts under strict deadlines. -Reconciled equity, bond, futures, foreign exchange, and swap complex funds. _Investigated 50% broker, custodian, and middle office variances.- Investigated 100% all position, market value, and price, rate, cost variances through research on mainframe system, broker websites, and Bloomberg. -Posted various general ledger transactions such as FXs, buys, sells, dividends, interest, commission adjustments daily, ensuring match of internal accounting system with custody management system.- Played role as key team member by assisting others, training new hires on systems, and assuming responsibility for quality control of teams work.- Mitigated organizational risk by facilitating yearly disaster recovery project in Marlborough testing facility.- Created training materials and procedures for foreign exchange and equity reconcilement, earning reputation as equity expert and go-to person.- Earned Premier Achievement Award by assuming key responsibility on non-user-friendly Eagle software testing.- Monitored 100% of incoming trades with trade capture team, earning an Outperformance Award for Recognition of Dedication to Quality and Client Satisfaction.- Became Top 10 community partnership volunteer at multiple nonprofit organizations, activating 50% matching donation from Bank of New York Mellon.

Boston, Massachusetts

Process interest compensation bond claims. Researches all claims internally and with DTC processed payments to bondholders. Assisted in external customer service call center. Processed tax payments to towns and municipalities.