Joyce Ricketts

Joyce Ricketts Email and Phone Number

Account Manager at Splunk @ Splunk
Joyce Ricketts's Location
Atlanta Metropolitan Area, United States, United States
Joyce Ricketts's Contact Details

Joyce Ricketts work email

Joyce Ricketts personal email

About Joyce Ricketts

Specialties: • ShoreTel Certified Solutions Architect• Proficient in Word, Excel, PowerPoint, Salesforce.com and ACT• Extensive business development and account management experience• WebEx video conferencing technology

Joyce Ricketts's Current Company Details
Splunk

Splunk

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Account Manager at Splunk
Joyce Ricketts Work Experience Details
  • Splunk
    Account Manager
    Splunk Mar 2021 - Present
    San Francisco, California, Us
  • Sage
    Inside Sales Account Manager
    Sage 2017 - Mar 2021
    Newcastle Upon Tyne, Gb
    Presented financial services and business management solutions to prospective clientsResponsible for migration to subscription-based serviceContract renewal, account management, and upsell to existing client base Consistently exceeded annual attainment
  • Rapidfire Tools
    Account Manager
    Rapidfire Tools 2016 - 2017
    Atlanta, Georgia, Us
    Managed sales process from prospecting to closing network security software solutionsProvided network assessment support and consultation to managed service providersPresented network assessment software solutions, SQL, and ExchangePresented security solutions including PCI compliance and HIPAA compliance
  • At&T
    Account Manager
    At&T Apr 2014 - Feb 2016
    Dallas, Tx, Us
    Facilitate AT&T channel sales of the ShoreTel product line.Design ShoreTel VOIP solutions for mid-market and enterprise business customers.Provide online demonstrations of network designs, products and overall solutions to customers and internal AT&T sales organizations.
  • Softpath System
    Business Development Manager
    Softpath System Sep 2013 - Apr 2014
    Norcross, Ga, Usa, Us
    Provided SMB accounts with data integration solutions including master data management, data warehouse, data quality and information lifecycle managementProvided implementation services for Oracle, IBM and Informatica data integration softwareProvided staff augmentation and IT consulting servicesDeveloped and execute sales campaignsDeveloped overall go to market strategy for SMB and enterprise accounts
  • Motorola Solutions America Latina Y Caribe
    Inside Territory Account Manager
    Motorola Solutions America Latina Y Caribe Jun 2010 - Feb 2013
    Plantation, Fl, Us
    Developed pipeline through qualifying leads and cold prospecting Presented mobile computing, advanced data capture and wireless solutionsExceeded annual sales quota by 151.31%Worked with channel partners to build relationships and develop pipeline Supported Field Sales by setting appointments and qualifying deals from inbound lead systemProvided Pre/Post Sales Support to customers and partners as needed and as appropriate
  • Marketstar Inc./Cisco Systems
    Inside Sales Account Manager
    Marketstar Inc./Cisco Systems Jan 2007 - Jan 2009
    San Jose, Ca, Us
    Prospected and closed business in an assigned account base of over 500 Identified opportunities and present complex networking, Wireless, IP telephony, and IT security solutions to Small and Medium Business decision makers (C-Levels, VP’s, IT executives) Collaborated with Outside Sales Managers, Systems Engineers and IT resellers to complete the sales cycle and deliver solutions Exceeded 1.7 million annual sales quota by 106% Achieved 171% quarter over quarter growthTop Services Penetration Rate Winner Marketing Rock Star – exceptional use of marketing tools to generate 860k in revenueAppointed Marketing Lead – plan marketing activities and train team on marketing toolsSpot Award Winner – Embodies and exemplifies true leadership as recognized by peers
  • Think Resources
    Account Manager
    Think Resources Oct 2005 - Dec 2006
    Norcross (Atlanta), Ga, Us
    Provided marketing of contract, temp-to-perm and permanent placement services to engineering, power generation, IT, & telecom companies worldwideManaged database of several hundred clientsRecruited candidates for technical staffing

Joyce Ricketts Skills

Salesforce.com Sales Telecommunications Microsoft Excel Microsoft Word Sales Operations Business Development Powerpoint Technical Recruiting Leadership Sales Management Crm Account Management Professional Services Solution Selling Sales Process Management Selling Channel Partners Saas Networking Marketing Wireless Managed Services Direct Sales Cloud Computing Go To Market Strategy Business Intelligence B2b New Business Development Lead Generation Voip Demand Generation Customer Relationship Management Software As A Service

Joyce Ricketts Education Details

  • Florida Agricultural And Mechanical University
    Florida Agricultural And Mechanical University

Frequently Asked Questions about Joyce Ricketts

What company does Joyce Ricketts work for?

Joyce Ricketts works for Splunk

What is Joyce Ricketts's role at the current company?

Joyce Ricketts's current role is Account Manager at Splunk.

What is Joyce Ricketts's email address?

Joyce Ricketts's email address is jo****@****age.com

What schools did Joyce Ricketts attend?

Joyce Ricketts attended Florida Agricultural And Mechanical University.

What skills is Joyce Ricketts known for?

Joyce Ricketts has skills like Salesforce.com, Sales, Telecommunications, Microsoft Excel, Microsoft Word, Sales Operations, Business Development, Powerpoint, Technical Recruiting, Leadership, Sales Management, Crm.

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