Joyce Roxas Email & Phone Number

Hello, I'm Joyce Roxas, a 21-year-old professional known for my dedication to providing exceptional customer service with more than 3 years of experience. With a passion for helping people and a strong background in handling email, call and chat inquiries, I excel at assisting customers and resolving their concerns efficiently. Building lasting relationships with customers and fellow agents is at the heart of my approach.My experience in customer service extends to the healthcare industry, where I've worked with a health insurance company and become familiar with Medicare procedures. I thrive on collaborating with others, ensuring clear and effective communication. Proficient in MS Word, Excel, and PowerPoint. As well as checking on Medical Claims and Prescription Claims. I'm detail-oriented, a positive team player, and adept at conflict resolution. I'm also an expert in document handling and take pride in my proficiency in both written and spoken English.If you're looking for a dedicated, customer-centric professional with a commitment to excellence, let's connect and explore potential opportunities together.