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Joyce Smith Email & Phone Number
Credit Management and Collection Team Lead EMEA
at
Givaudan
1 work email found
@givaudan.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Credit Management and Collection Team Lead EMEA
Location
Mogyoród, Pest, Hungary
Company size
Who is Joyce Smith? Overview
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Quick answer
Joyce Smith is listed as Credit Management and Collection Team Lead EMEA at Givaudan, a company with 14326 employees, based in Mogyoród, Pest, Hungary. AeroLeads shows a work email signal at givaudan.com and a matched LinkedIn profile for Joyce Smith.
Joyce Smith previously worked as Credit Management & Collection Team Lead EMEA at Givaudan and Team Leader - Credit & Collections UK at Avis Budget Group. Joyce Smith holds Bachelor'S Degree, International Management from Hes, Amsterdam School Of Business.
Company email context
Email format at Givaudan
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{first}.{last}@givaudan.com
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Profile bio
About Joyce Smith
I am a strong believer in “where there is a will, there is a way!”. This is what I represent in my private life, as well as, in my profession. How else can we aim for better?I like to take on challenges and drive towards long-term solutions. With my refined skill set and positive attitude I bring people together. My strong communication skills in different languages support me in establishing sound rapports with my team members, other colleagues, and internal/external stakeholders. Supporting my team to feel connected and driving them towards success is my passion. What started as two-groups within one team ended as one team working together to reach and even overachieve set goals. What do I do outside of working hours? I run weekly about 20 kilometers, walk my dog every morning for about 1.5 hours before work, do Agility, cook/bake, learn Spanish and spend quality time with my family and friends.
Listed skills include Communication Skills, Coaching, Project Management, Itil V3 Foundations Certified, and 15 others.
Current workplace
Joyce Smith's current company
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Givaudan
13 roles
Joyce Smith work experience
A career timeline built from the work history available for this profile.
Credit Management & Collection Team Lead Emea
Current
May 2022 - Present
Team Leader - Credit & Collections Uk
- Lead a team of 10 members
- Ensuring KPIs are met
- Responsible for a portfolio existing of EMEA-sized brokers, travel agencies, corporate and individual accounts
- Leading settlement deals with key customers
- Actively involved in the testing and implementation of the new Accounting Modernization Program EMEA wide
- Recommend and follow up account cleaning actions, which until now results in the past due 90+ being below 10% since June 2021
Nov 2020 - Apr 2022
Team Leader - Credit & Collections Benelux
- Responsible for the cash collection procedure of Belgium, The Netherlands and Luxembourg
- Led successfully a team of 6 direct reports
- Ensuring DSO, 90+ and past due targets are met
- Facilitated and led meetings between team and internal/external stakeholders
- Write and approve policy reports, create required reports for monthly meetings
- Coaching talents in the team
Dec 2019 - Oct 2020
Senior Receivables Specialist - Collections Benelux
- Contributed to be recognized for best team achievement (Best Team Award) in the BSC
- Continued to reduce 90+ for NL to 3%, DSO reached under 30 days
- Created all required reports for credit assessment, Sales, CFO calls
- Was point of contact in absence of line-manager
- Handled top accounts, established reliable rapports
- Member of the EMEA Training Team; gave expert support and training to team members and New-Joiners
Aug 2018 - Nov 2019
Receivables Specialist - Collections Benelux
- Handled Dutch-speaking top accounts, established reliable rapports
- Established stable business relationships with Customers, HQ Sales representatives and internal supporting teams
Sep 2017 - Jul 2018
Customer Service Specialist - Benelux
- After sales/service handling; complaint handling for BENELUX in Dutch and English language
- Got selected and finished successfully the Agent to Team Lead development program
Nov 2014 - Aug 2017
Csat & Complaint Coordinator
- Started as Service Desk Analyst
- Provide telephone support on ICT related issues in the Dutch and English language
- Handling administration related to the procedure
- Handled the incoming emails maintained large clientsCSAT & Complaint Coordinator (from February 2014
- Handling administration related to the procedureAs a CSAT & Complaint Coordinator:
- Collected and administrated feedbacks of Customer Satisfaction surveys
Sep 2012 - Oct 2014
Consular Officer
Royal Netherlands Embassy
- Handled the travel documents request procedure
- Gave support on prisoners' and other consular related issues
- Supervised and handled the tax refunds and archive of the Embassy
Aug 2011 - Jul 2012
Service Desk Analyst
- Provided telephone support to the mother company of Getronics on ICT related issues in the Dutch and English
- Handled the administration related to the procedure
Jan 2010 - Jul 2011
Nurse
Ntc Budapest School
- Led the Kinder Garten program
- Teaching the Dutch language to Dutch and bilingual children in an educative playful way
Sep 2009 - Jun 2011
Account Manager-Financial Analyst
Ing Bank Rt.
- Acquired and managed national and international corporate and retail clients
- Analyzed financial reports of different companies and prepared financial applications for loan requests
Jun 2002 - Nov 2003
Account Manager
Rabobank Hungária Rt.
- Acquired and managed national and international corporate and retail clients
Jan 1999 - May 2002
Team & coworkers
Colleagues at Givaudan
Other employees you can reach at givaudan.com. View company contacts for 14326 employees →
SC
Stephen Collins
Colleague at Givaudan
Cincinnati Metropolitan Area, United States
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PP
Pitsanurat Pruksarnukul
Colleague at Givaudan
Bangkok, Bangkok City, Thailand, Thailand
View →
LB
Lea Buonanno
Colleague at Givaudan
New York City Metropolitan Area, United States
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GB
Gary Bradford
Colleague at Givaudan
Florence, Kentucky, United States, United States
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CB
Christophe Bochaton
Colleague at Givaudan
Vernier, Geneva, Switzerland, Switzerland
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FU
Fono Utumauu
Colleague at Givaudan
Greater Sydney Area, Australia
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CC
Clelia Chazerand
Colleague at Givaudan
Geneva, Geneva, Switzerland, Switzerland
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AH
Arlene He
Colleague at Givaudan
China, China
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JK
Johan Krijnen
Colleague at Givaudan
Almere, Flevoland, Netherlands, Netherlands
View →
CR
Chantal Richard
Colleague at Givaudan
Greater Paris Metropolitan Region, France
View →
Stephen Collins
Colleague at Givaudan
Cincinnati Metropolitan Area, United States
View →
PP
Pitsanurat Pruksarnukul
Colleague at Givaudan
Bangkok, Bangkok City, Thailand, Thailand
View →
LB
Lea Buonanno
Colleague at Givaudan
New York City Metropolitan Area, United States
View →
GB
Gary Bradford
Colleague at Givaudan
Florence, Kentucky, United States, United States
View →
CB
Christophe Bochaton
Colleague at Givaudan
Vernier, Geneva, Switzerland, Switzerland
View →
FU
Fono Utumauu
Colleague at Givaudan
Greater Sydney Area, Australia
View →
CC
Clelia Chazerand
Colleague at Givaudan
Geneva, Geneva, Switzerland, Switzerland
View →
AH
Arlene He
Colleague at Givaudan
China, China
View →
JK
Johan Krijnen
Colleague at Givaudan
Almere, Flevoland, Netherlands, Netherlands
View →
CR
Chantal Richard
Colleague at Givaudan
Greater Paris Metropolitan Region, France
View →
2 education records
Joyce Smith education
Bachelor'S Degree, International Management
Hes, Amsterdam School Of Business
Associate'S Degree, Commercial Management
Het Alkwaard College, Secondary General Education
FAQ
Frequently asked questions about Joyce Smith
Quick answers generated from the profile data available on this page.
What company does Joyce Smith work for?
Joyce Smith works for Givaudan.
What is Joyce Smith's role at Givaudan?
Joyce Smith is listed as Credit Management and Collection Team Lead EMEA at Givaudan.
What is Joyce Smith's email address?
AeroLeads has found 1 work email signal at @givaudan.com for Joyce Smith at Givaudan.
Where is Joyce Smith based?
Joyce Smith is based in Mogyoród, Pest, Hungary while working with Givaudan.
What companies has Joyce Smith worked for?
Joyce Smith has worked for Givaudan, Avis Budget Group, Getronics, Royal Netherlands Embassy, and Ntc Budapest School.
Who are Joyce Smith's colleagues at Givaudan?
Joyce Smith's colleagues at Givaudan include Stephen Collins, Pitsanurat Pruksarnukul, Lea Buonanno, Gary Bradford, and Christophe Bochaton.
How can I contact Joyce Smith?
You can use AeroLeads to view verified contact signals for Joyce Smith at Givaudan, including work email, phone, and LinkedIn data when available.
What schools did Joyce Smith attend?
Joyce Smith holds Bachelor'S Degree, International Management from Hes, Amsterdam School Of Business.
What skills is Joyce Smith known for?
Joyce Smith is listed with skills including Communication Skills, Coaching, Project Management, Itil V3 Foundations Certified, Service Delivery, Service Desk, Problem Management, and Incident Management.
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