Joyce M Uma ..

Joyce M Uma .. Email and Phone Number

Administrative Executive | HMO & Healthcare Management Specialist | Digital Communications & Team Management Expert | Customer Experience Professional | Efficiency Optimizer | Lifelong Learner @ Blue Oak Engineering Limited
Joyce M Uma ..'s Location
Lagos, Lagos State, Nigeria, Nigeria
About Joyce M Uma ..

Innovative Administrative Leader with proven expertise in healthcare operations, customer relations, and digital communication strategies. Adept at driving efficiency, optimizing workflow processes, and ensuring the smooth execution of business objectives within high-performance environments.Blue Oak Engineer | Hospital for Trauma and Surgery | LAPLAGE Metaverse Lagos, Nigeria | Open to New OpportunitiesCore Competencies:- Healthcare Management: Expertise in managing HMO operations, ensuring compliance with policies, and overseeing patient care documentation and billing.- Administrative Excellence: Skilled in organizing and executing administrative functions to support operational success in healthcare and corporate settings.- Digital Communications & Team Leadership: Certified in leading digital teams and optimizing communication channels for seamless operations.- Client & Customer Service: A customer-oriented professional with a track record of enhancing client experiences and satisfaction in both healthcare and service industries.- Process Improvement: Consistently driving improvements in workflow efficiency, documentation management, and office procedures.-Technical Proficiency: Strong command of Microsoft Office, data management systems, and business communications platforms.Passionate about creating positive outcomes through effective administration, collaborative teamwork, and continuous learning. I’m committed to leveraging my diverse skill set to contribute to organizations that value growth, innovation, and excellence.

Joyce M Uma ..'s Current Company Details
Blue Oak Engineering Limited

Blue Oak Engineering Limited

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Administrative Executive | HMO & Healthcare Management Specialist | Digital Communications & Team Management Expert | Customer Experience Professional | Efficiency Optimizer | Lifelong Learner
Joyce M Uma .. Work Experience Details
  • Blue Oak Engineering Limited
    Administrative Executive
    Blue Oak Engineering Limited Oct 2021 - Present
    Port-Harcourt, Rivers State, Nigeria
    provide Executive support: including Calendar management, scheduling meetings and coordinating travel arrangements for senior management.managing incoming and outgoing communications, including emails, phone calls and messages and ensuring timely responses and appropriate follow ups.Conducting research and compile data for special projects, reports and presentations for executive decision-making.
  • Hospital For Trauma And Surgery (Hts)
    Administrative Assistant/Hmo Personnel
    Hospital For Trauma And Surgery (Hts) Feb 2020 - Sep 2021
    Victoria Island Lagos Nigerian
    handled HMO related functions including patient eligibility verification,claims processing and authorisation for medical services.supporting the billing department by verifying patient information and coordinating with the HMOs for claims submission and payment follow up.coordinating with care professionals to ensure timely efficient delivery of patient services.
  • Vip Express Tourism Limited
    Telemarker/Customer Care
    Vip Express Tourism Limited Apr 2019 - Feb 2020
    Port-Harcourt, Rivers State, Nigeria
    Conducted outbound calls to prospective customers to promote products and services and generate sales leads.identify customers needs and offer tailored solution, up selling and Cross selling products when appropriate.collaborating with team members to share best practices.feedback,and contribute to a supportive work environment.
  • Uranium Technologies
    Undergraduate Student Intern -Assistant Administrator
    Uranium Technologies Jun 2009 - Dec 2010
    Enugu State, Nigeria
    assist in managing daily administrative operations.includings scheduling meetings, organising files and maintaining records.supporting senior administrators in preparing reports, representation and documents.taking initiative for projects and roles above normal expectations to improve work process flow.assisting in data entry and records keeping and updating internet databases.

Joyce M Uma .. Education Details

  • Chukwuemeka Odimegwu University, Uli Anambra State, Nigeria.
    Chukwuemeka Odimegwu University, Uli Anambra State, Nigeria.
    Public Administration

Frequently Asked Questions about Joyce M Uma ..

What company does Joyce M Uma .. work for?

Joyce M Uma .. works for Blue Oak Engineering Limited

What is Joyce M Uma ..'s role at the current company?

Joyce M Uma ..'s current role is Administrative Executive | HMO & Healthcare Management Specialist | Digital Communications & Team Management Expert | Customer Experience Professional | Efficiency Optimizer | Lifelong Learner.

What schools did Joyce M Uma .. attend?

Joyce M Uma .. attended Chukwuemeka Odimegwu University, Uli Anambra State, Nigeria..

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