Joyce V. Email & Phone Number

Orange, Ca, Us

Aliso Viejo, California, United States

Aliso Viejo, California, United States

- Facilitate continuous seamless communication between the Pathology Department and other departments within the lab, ensuring timely and precise information and responses are delivered through Microsoft Outlook and Salesforce.- Assess, prioritize, and distribute 100+ caseload physically and remotely among Pathologists at all sites (ie. consults, FISH, FLOW, etc.).- Utilize established guidelines to extract pertinent clinical information and patient histories from medical charts and clinical documentation, then input them into the laboratory information system while maintaining HIPAA.- Prepare and obtain approval for 5+ cases daily to send out to external facilities for second review and referrals.- Perform administrative tasks such as copying, filing, data entry, and faxing.- Implement quality control measures for documents to ensure accuracy and compliance of SOPs.- Monitor training completion to effectively assign tests and ensure competency for the pathology support department and pathologists, using SmartSheet and MediaLab.- Prioritize and monitor cases, delivering timely status updates as needed, while troubleshooting missing or delayed cases to resolve discrepancies effectively.- Facilitate add-on test requests for Pathologists.- Monitor, collect, and transport cases to and from labs/path support/pathologist.

- Mentored 22 interns, offering guidance and support to foster their professional and project development.- Developed and taught virtual and hybrid environmentally driven education programs to 500+ from the general public, public schools, and private groups.- Communicated with interns, volunteers, and the community via Gmail and social media platforms to share monthly updates and upcoming events. Created engaging social media posts, captions, and flyers using Canva for promotion across platforms like Facebook, Instagram, EventBrite, and MailChimp.- Generated the Quarterly Newsletters and Annual Reports using Microsoft Publisher and Adobe Illustrator, update the News Section of the website via WIX, and email the news to OCH Friends via MailChimp.- Developed and recorded a volunteer orientation for new volunteers to watch to get acquainted with various OCH opportunities and the volunteering system.- Edited over 20 videos using Adobe Premiere Pro (ie. Spotlight Video Series, Habitat Videos, Coffee & Conversations, and informational videos).- Coordinated and conducted meetings externally and internally for special projects, fundraisers, education, and outreach events through the use of Google Calendar and Zoom.- Consistently maintained and updated the shared grant database using Google Sheets, ensuring accuracy and accessibility. Conducted thorough research to identify and apply to upcoming grant opportunities.- Led monthly restoration events by coordinating volunteer check-ins, providing task assignments, and educating volunteers about the habitat and wildlife throughout the event.

~Maintained store floor by restocking items, returning merchandise, and general store recovery~Adapted knowledge of changing brand prices and sales promotions weekly to efficiently assist customers with purchase transactions~Communicated with staff and supervisor about warehouse changes and subsequent updates of assigned tasks

Orange County, California, United States

~Developed educational videos about tide pools and science education for K-12 and families, while leading a team of 4 members in helping to research, write, record, and edit the project~Assisted in researching, writing, recording, and editing educational content on projects, such as native plants, habitat videos, and newsletters~Acquired birdwatching skills and aid in monthly birdwatch monitoring and surveying of California Least Terns and Western Snowy Plovers during breeding season

Orange, California

~Utilized Flash Valet App to input and pull over 60 tickets per closeout~Administered daily closeout by confirming amount of money, tickets, and keys transacted matches the system and dropped off correct amount of money to security~Specified prices to customers and how to obtain car when leaving

Irvine, California

~Informed customers about perks of 3 different graduation package to choose from~Helped customers navigate and input information in the ordering system to quicken purchase time~Assisted in cleaning and reorganizing event area back to original state to maintain cleanliness of borrowed area

Placentia, California

~Coordinated and changed over 20 mannequins’ outfits to fit store’s aesthetic of the month~Checked, censored, and priced over 1000 items of clothing for incoming and outgoing shipments~Assisted customers with purchases, returns and exchange and informing customers of current promotions and sales

Bachelor Of Science - Bs

Associate Of Arts - Aa