Joyce Walters Email and Phone Number

Patient Access/Admitting/PBX

Rymfire Elementary School ‘Reading Pal’ for second grade students. Christmas gift program for low income children in the community. envelope stuffings, thrift store assistance, COVID-19 vaccination eligibility - other opportunities as needed.

Quick paced phone, email and internet verification of healthcare certificates/licenses/education for active health care associates’ compliancy with the Joint Commission; Extensive communication and computer skills, disciplined individual and team communication; Precise computer search and data entry; Temporary trainer of new associates job duties and processes.

Temporary assignment with Xerox, working in the Indiana Public Retirement System Service Center through tax season. call center environment regarding highly sensitive information with accuracy and while maintaining strictest confidentiality; performed variety of financial functions for state retirees.

Reported to Executive Director and organization executives;maintained accurate information on board members, coordinated monthly Board of Directors meetings, input into specific donor-based database and processed acknowledgments/thank you letters; processed mail; performed additional tasks as needed.

Identified organizations/employers to locate prospective homeowners; managed phone/email inquiries; maintained organization specific database; created and followed up on mass mailings; participated in neighborhood meetings promoting the homeownership program; reinforced knowledge of skills needed for successful homeownership; created home dedication celebrations.

Engaged churches and faith-based organizations to partner with Habitat for Humanity with devotions, lunches, dedications and home sponsorships for multiple home builds.

Provided administrative assistance to Executive Director and board members; coordinated office meetings; handled incoming telephone calls, kept office and phone machinery updated and operational; picked up and processed mail and made bank deposits; oversaw the weekly facility maintenance; ordered office supplies, accepted all deliveries; maintained security gate and alarm system; verified transfer of utilities upon home closings; maintained employee personnel files, obtained and reported employees’ attendance/paid time off records, accurately reported personnel changes to HR administrator; maintained updated employee manual, answered employee questions on employer provided benefits.My additional duties as HR Manager included:Administration of all employee policies ; handled HR projects; maintained employee files; maintained and reported employee attendance records accurately to payroll administrator; prepared payroll for processing; processed staff employment verification and requests; coordinated and monitored FMLA and Short Term Disability paperwork; coordinated background checks and testing of staff applicants; conducted new employee orientations; coordinated programs and communication of employee benefits; assisted in coordination and implementation of HHGI policies, procedures and practices.