Joyce Warner Email & Phone Number

Pittsburgh, Pennsylvania, United States

Greater Pittsburgh Area

Demand Planning for GNC’s new Wholesale channel accounts offering a portfolio on hundreds of products and a financial forecast of $50 million dollars. • Established new processes for Demand Planning (new role) for Wholesale Business. Cross functionally collaborated with multiple stake holders to create a structure that all departments understand. This included, communication streams, reporting structure, timing expectations and weekly meetings. • Facilitates the collection of data and… Show more Demand Planning for GNC’s new Wholesale channel accounts offering a portfolio on hundreds of products and a financial forecast of $50 million dollars. • Established new processes for Demand Planning (new role) for Wholesale Business. Cross functionally collaborated with multiple stake holders to create a structure that all departments understand. This included, communication streams, reporting structure, timing expectations and weekly meetings. • Facilitates the collection of data and information to build financial projections. Measures and reports the accuracy of the overall forecast as well as the accuracy of the intelligence layered into the demand plan. Heavy use of Excel software. • Publish weekly forecast to actual reports to Leadership team; as well as, facilitate weekly meetings with Sales and Finance to communicate how the month is trending versus forecast projections.• Attend customer Business Reviews and monthly Score Card meetings. Show less

Greater Pittsburgh Area

Manage purchasing for ATI Specialty Materials (A Wesco National Account) for multiple categories including, electrical, industrial, safety, hydraulics, motors, fittings and more.

Pittsburgh, Pa

Manage and resolve any issues concerning service, inventory, purchasing, transportation and distribution for Darden food network that owns over 2,100 restaurants. • Collaborate with over one hundred Vendors and twenty Buyers in managing the fast pace day to day purchase order processing, revising transactions while insuring accuracy, on time and in full delivery. • Work with Supply Planning, eight distribution centers & Sales regarding inventory availability.• Proactively… Show more Manage and resolve any issues concerning service, inventory, purchasing, transportation and distribution for Darden food network that owns over 2,100 restaurants. • Collaborate with over one hundred Vendors and twenty Buyers in managing the fast pace day to day purchase order processing, revising transactions while insuring accuracy, on time and in full delivery. • Work with Supply Planning, eight distribution centers & Sales regarding inventory availability.• Proactively communicate with Buyers on stock outs to avoid costly expedited shipments.• Execution of allocation plans, phase in/phase out items and manage sell through of inventory.• Coordinate shipment details / delivery timeline with Freight Operations to meet customer expectations at the lowest cost.• Work closely with Accounts Receivable in approving credits and processing O/S/D claims in reconciliation of delivered loads.• Analyze shipment reports to insure all loads have been received/ reported and processed for payment.• Utilized lean mindset for identifying and making recommendations for system improvements to allocation process, EDI order errors and other labor-intensive processes. Show less

Pittsburgh, Pa

• Established collaborative relationship with manufacturing sites which enabled cost and resource efficiencies at plant. This resulted in reduced overtime/down time and aided with streamlining production, reducing lead time from 12 to 8 weeks; as well as, improved on time delivery from 7% to 85%. • Identified and implemented plans for cost containment/reduction in inventory holdings on the Abreva brand by reducing safety stock & cycle inventory that created $365,000 annual savings with no… Show more • Established collaborative relationship with manufacturing sites which enabled cost and resource efficiencies at plant. This resulted in reduced overtime/down time and aided with streamlining production, reducing lead time from 12 to 8 weeks; as well as, improved on time delivery from 7% to 85%. • Identified and implemented plans for cost containment/reduction in inventory holdings on the Abreva brand by reducing safety stock & cycle inventory that created $365,000 annual savings with no impact to service.• Strategized inventory deployment/ stock transfers between multiple manufacturing sites and distribution centers. Insured inventory was available at the right time, in the right location, with the lowest cost, while maintaining a 98.5% customer service level. • Proactively analyzed long term capacity and smoothed production plan to avoid high or low volume swings to fully utilize plant assets.• Analyzed business performance and collaborated with Demand Forecaster to understand variables within the forecast that enabled a quick reaction to unexpected changes. • Performed root cause analysis to identify performance gaps and develop and execute corrective action strategy with both internal customer and external suppliers.• Provided risk assessments / contingency planning to Brand, Customer Service and Supply management teams concerning potential supply disruptions and made strategic recommendations to mitigate/reduce financial and service impact. • Facilitated monthly Supplier Review meetings with each site and leadership team. Presenting monthly results on KPI’s, action plans, capacity, projects and critical timelines. Demonstrated leadership abilities in developing remediation plans with site, leading and directing team until desired results were achieved. • Collaborated cross functionally on new projects and problem resolution with associates in , Regulatory, Quality, Logistics, Finance, Marketing, Customer Service departments. Show less

Greater Pittsburgh Area

• Manage multi-million dollar trade customer orders through the supply chain. Activities include: processing sales orders, tracing and expediting shipments, ensuring accurate pricing, payment terms and lead time. • Determines stock availability status and pursues opportunities to maximize order fill rates. • Communicate and coordinate with many different departments including Sales, Planning, Sales Strategy, Finance, & RDC warehouse personnel. • Work with a proactive approach to… Show more • Manage multi-million dollar trade customer orders through the supply chain. Activities include: processing sales orders, tracing and expediting shipments, ensuring accurate pricing, payment terms and lead time. • Determines stock availability status and pursues opportunities to maximize order fill rates. • Communicate and coordinate with many different departments including Sales, Planning, Sales Strategy, Finance, & RDC warehouse personnel. • Work with a proactive approach to avoid invoice delinquency and deductions from being applied. Research and resolve all invoice delinquency and A/R deductions via collections process. • Track monthly objectives and customer scorecard ratings using Microsoft Office package. • Analyze and resolve service and delivery issues. • Prepare scorecard data and participate in team conference calls and meetings to discuss outstanding issues. • Ensure compliance to corporate policies and procedures. Show less