Joyce Williams Email & Phone Number

This senior executive position provides strategic leadership for the 115+ Government and contract employees that provide operational HR services for a global workforce of 8000+ employees. Key responsibilities include developing service delivery strategies, developing workforce recruitment and retention strategies, managing current outsourcing requirements valued at $75 million, leading business process reengineering efforts, defining HR information system capabilities (Peoplesoft), developing policies and programs to support globally deployed employees, managing benefits and employee retention programs and developing and successfully executing a multi-million dollar annual operating budget.

Defined the strategy for the Americas Region (Canada, United States, Mexico and Latin America) in the areas of diversity, EEO/AAP, employee relations, personnel compliance, university relations and employee induction impacting 17 locations with 8000+ employees and manage a staff of 4.* I designed and implemented Nokia's first diversity strategy which included integrating diversity into the company's employee orientation program, management training program, recruitment strategy, employee intranet and website..* On a weekly basis, I provided consultation to 20 local Human Resources Managers in the areas of employee relations and employment legal compliance. I investigated employee complaints and advised field managers on how to respond to issues and recommended preventative changes to personnel policies or practices.* I had fiscal management responsibility for a budget of $ 1 million. In 2000, I met business objectives while spending less than 30% of the original budget.

Mba, Human Resources

Bba, Finance

Cum Laude