Joyce Wong

Joyce Wong Email and Phone Number

A Team Player!
Joyce Wong's Location
Selangor, Malaysia, Malaysia
About Joyce Wong

An enthusiastic, fast-learner who is highly competent in communications-related works / a communication specialist. Specializes in helping to maintain good and above company-client relationships while making sure client relationships are constantly well taken care of. Was a part of a successful growing gym which started with over 100 members and eventually growing into almost 400 members. I handled the operations side for the most part.I developed and grew my skills in being a more empathetic individual, increased in active listening, these skills have definitely helped me to become a more dynamic being, and this helps me to relate with others better too.

Joyce Wong's Current Company Details

A Team Player!
Joyce Wong Work Experience Details
  • Boostorder
    Sales And Marketing Executive
    Boostorder Feb 2024 - May 2024
  • Nardell Sdn Bhd
    Senior Executive, Sales & Marketing
    Nardell Sdn Bhd Mar 2023 - Jun 2023
    Bangsar Utama, Kuala Lumpur
    ●Assist C.E.O. on all new marketing & business development initiatives.●Attending meetings with CEO, assist in preparing marketing deck.●Responsible for recap of meeting discussion, preparing meeting minutes,ensure that things/tasks that are discussed in the meetings are followedthrough by the respective team accordingly.●Develop & prepare marketing plan to achieve business objectives.●Plan, conceptualize, execute both traditional and digital marketing throughsocial media channels.●To perform any tasks assigned by the management.
  • Qanvast Sdn Bhd
    Operations And Marketing Executive
    Qanvast Sdn Bhd Jan 2022 - Apr 2022
    Petaling Jaya, Selangor, Malaysia
    ● Contact and guide homeowners through the Request forQuote (RFQ) process● Effectively communicate with homeowners and answertheir queries to ensure a smooth renovation process● Work with the Business Development team to follow upwith Interior designers on project images and details● Upload images and products onto Qanvast Pro to ensurethat the website has relevant and timely new projects andinformation● Liaise with the Marketing team to plan local marketingcampaigns and partnerships to drive members sign ups,traffic and RFQs● Support marketing and setup of offline events in Malaysia
  • English Matters Sdn Bhd
    Operations Manager
    English Matters Sdn Bhd Jul 2021 - Jan 2022
    Petaling Jaya, Selangor, Malaysia
    ● Selling/Upselling the courses that English Matters offers● Involved with promoting courses (existing and new) tothe existing database (parents/students) as well as topotential clients [explain to them what our coursesentail of]● Help with the upkeep of the centre (with weeklycleaning, machine maintenance, pest control etc.)● Responding to WhatsApp messages in a timely manner● Involved in the planning of certain operations/systems tobe changed/run in the company● Calculating and paying out monthly salaries● Ensure classes run smoothly on a weekly basis
  • Herdhr (M) Sdn Bhd
    Customer Success Specialist
    Herdhr (M) Sdn Bhd Feb 2020 - Jun 2021
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    ● Presenting the software to potential client(s) to see if theywould like to subscribe to the service (to see if it issomething that would help ease the work of their payrollprocess) (sales)● Onboarding new clients - importing clients’ data intoHerdHR’s system- Manually adding in client’s information andtweaking their account according to their company’sneeds- Importing client’s company information into thesystem using a specified link (uploading of an excelsheet)● Giving new clients training on how the (settings ofHerdHR) system works [face-to-face and over ZOOM]● Supporting clients who have enquiries, over WhatsApp,live chat and via the ticketing channel● Scriptwriting for the interactive video guides onHerdHR’s YouTube channel● Voicing over scripts for the interactive YouTube videoguides● Crafting out email templates for use by the company(Welcome email, Onboarding and Sales follow-up emails)● Discussing ideas and ways on improving certainworkflows/systems within the company
  • Dailymuscle Lighthouse
    Facility Manager
    Dailymuscle Lighthouse Jan 2017 - Sep 2019
    Kuala Lumpur, Malaysia
    ● Selling the courses at our gym to potential clients (sales)● Answering members' enquiries pertaining theirmemberships and how to go about them (WhatsAppstexts, emails and calls)● Ensuring that the place is always serviced and runningwell, which includes cleanliness● Ensuring day-to-day operations related to the front deskis properly manned● Helping to make decisions when director is away● Doing 'little things' like writing cards and planning giftsfor members (as an element of surprise from time to time)● Making sure new comers who step into our gym areproperly welcomed● Ensuring there are enough supplies● Making smoothies● Handling bills and payments● Teaching / Guiding new front desk staff(full-time/part-time) to man the front desk● Ensuring the cleanliness of the studios● Assisting coaches in whatever that is needed for theirclass sessions● Helping out with certain technical issues that may occurin the gym
  • Women'S Aid Organisation
    Elementary School Teacher
    Women'S Aid Organisation Sep 2016 - Dec 2016
    Taught children ages 3-12 basic school subjects such as Math, Science, English and Bahasa Melayu, all according to their respective levels.Teaching a group of kids with different ages meant that I had to improvise the lessons to be able to teach something that they could all learn together.
  • Im4U Fm
    Intern
    Im4U Fm Jan 2015 - Mar 2015
    Puchong, Selangor, Malaysia
    Played multiple roles - radio announcer, scriptwriter (wrote scripts that were broadcasted on-air), voice over talent, event coordinator, street team member (street advertisement for iM4U fm), a writer and a journalist who covered events for the radio station.
  • Media Prima Berhad
    Intern, Production Assistant, Assistant Producer (Ntv7 The Breakfast Show)
    Media Prima Berhad Jan 2013 - May 2013

Joyce Wong Education Details

Frequently Asked Questions about Joyce Wong

What is Joyce Wong's role at the current company?

Joyce Wong's current role is A Team Player!.

What schools did Joyce Wong attend?

Joyce Wong attended Taylor's University, Segi University & Colleges, Sekolah Menengah Damansara Utama.

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