Joyce Bernas

Joyce Bernas Email and Phone Number

Digital Strategy | CRM | Customer Retention @ Groupe Dynamite
mount royal, quebec, canada
Joyce Bernas's Location
Mont-Royal, Quebec, Canada, Canada
Joyce Bernas's Contact Details

Joyce Bernas personal email

Joyce Bernas phone numbers

About Joyce Bernas

I help drive engagement and growth in the digital world though omnichannel journeys, customer relationship management, optimizing website experiences and leading digital transformations. I have a holistic, data- and process- driven approach to creative solutioning.I enjoy collaborating, deep diving, thinking forward, weighing tradeoffs, offering strategic direction and earning buy in. I also welcome the ambiguity of new learning experiences and the opportunity to stretch and grow through solving problems.I am particularly interested in a customer-centric approach to CX Strategy, CRM, CRO, product management and growth marketing.

Joyce Bernas's Current Company Details
Groupe Dynamite

Groupe Dynamite

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Digital Strategy | CRM | Customer Retention
mount royal, quebec, canada
Website:
groupedynamite.com
Employees:
1675
Joyce Bernas Work Experience Details
  • Groupe Dynamite
    Director, Customer Retention
    Groupe Dynamite Jun 2024 - Present
    Montreal, Quebec, Canada
    - Oversee CRM product management and improve customer engagement through owned communication channels (including email, app push, sms) with automation and personalization; support the execution of key seasonal and brand marketing campaigns- Businees Owner of the Garage / Dynamite 'Collectif' loyalty program, including the product features roadmap and omni-channel experience- Support the business through Customer Insights and Analytics with industry research, data deep dives and customer-focused reporting
    View
  • Groupe Dynamite
    Senior Manager, Marketing Intelligence & Crm
    Groupe Dynamite Nov 2023 - Jun 2024
    Montreal, Quebec, Canada
    View
  • Bauer Hockey
    Head Of Crm
    Bauer Hockey Nov 2021 - Nov 2023
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  • Davidstea
    Director, Digital Marketing
    Davidstea Mar 2021 - Nov 2021
    View
  • Westcoast Connection
    Marketing Director
    Westcoast Connection Jan 2017 - Apr 2020
    Montreal, Canada Area
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  • Westcoast Connection
    Digital Strategy Manager
    Westcoast Connection May 2016 - Jan 2017
    Montreal, Quebec, Canada
  • Intuit
    Senior Web Analyst
    Intuit Jan 2010 - Mar 2016
    Mississauga, Ontario, Canada (Remote)
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  • Td
    Web Analyst
    Td May 2009 - Dec 2009
    Montreal, Canada
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  • Zazzle.Com
    Web Analyst
    Zazzle.Com Apr 2007 - May 2009
    Redwood City, California, United States
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  • International Rescue Committee
    Marketing Consultant
    International Rescue Committee Feb 2007 - Jul 2007
    San Francisco, California, United States
    View

Joyce Bernas Skills

Analytics Web Analytics Online Marketing E Commerce A/b Testing Multivariate Testing Omniture Google Analytics Google Adwords Digital Marketing User Experience Marketing Product Management Management Segmentation Competitive Analysis Mobile Devices Marketing Strategy Optimization Customer Experience Dashboards Retention Strategies Customer Lifecycle Management Adobe Analytics Sql Tableau Social Media Marketing

Joyce Bernas Education Details

Frequently Asked Questions about Joyce Bernas

What company does Joyce Bernas work for?

Joyce Bernas works for Groupe Dynamite

What is Joyce Bernas's role at the current company?

Joyce Bernas's current role is Digital Strategy | CRM | Customer Retention.

What is Joyce Bernas's email address?

Joyce Bernas's email address is jo****@****ail.com

What is Joyce Bernas's direct phone number?

Joyce Bernas's direct phone number is +191483*****

What schools did Joyce Bernas attend?

Joyce Bernas attended Hec Montréal, Stanford University, Mcgill University, Mcgill University, Trafalgar School For Girls.

What skills is Joyce Bernas known for?

Joyce Bernas has skills like Analytics, Web Analytics, Online Marketing, E Commerce, A/b Testing, Multivariate Testing, Omniture, Google Analytics, Google Adwords, Digital Marketing, User Experience, Marketing.

Who are Joyce Bernas's colleagues?

Joyce Bernas's colleagues are Meryl Galinato, Isabel Marceau, Kamryn Mandel, Danielle Irish, Chioma Opara, Alessandra Lancione, Olivia Meza.

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