Joyce Berry Email & Phone Number

Houston, Texas, United States

Ohio, United States

Inbound and outbound account management.Quoting and forecasting accounts.Audit and account reconciliations as needed. Creating individual customer price books. Entering purchase orders, RMA and credit request.Generating daily and monthly sales reports.

Cleveland Ohio

Developed and maintained effective working relationships with customers while gaining an understanding of their businesses and needs to increase sales. Identified and pursued new business opportunities with existing and new customers. Managed leads and responded to customer’s request for quotes and subsequent orders. Handled incoming calls and web.

Richfield Ohio

Made proactive outbound calls to generate quotes and sales of components and test equipment to an assigned account base. Sold inbound calls including up-selling, associated and substitute selling.Followed up on leads and finding new contacts.Probed customers for product and service opportunities.

Independence Ohio

Sold existing and dormant customers MRO products. Opened new accounts through referrals and leads.Created marketing communications materials and flyers to promote sales.Continued to write product scripts to assist employees in sales strategies.Supervised for 8 months inside sales and customer service activity during SAP implementation.Created and executed.

Lapalma California

Responsible for collections, credits and rebilling customer accounts in northern California area.Handled all billing issues through resolution..Interaction with management and division office.Generated monthly reports.Administrative trainer and involved in developing policies and procedures.Handled customer bankruptcies and audits.Daily application of funds.