Joyce M. Email & Phone Number

United States

Improved sales process and tracking with implementation of new point of sales system. Established and optimized schedules to keep coverage and service in line with forecasted demands. Optimized store displays and appearance via strategic merchandising. Oversaw employee performance, corrected problems and increased efficiency to maintain productivity.

United States

Ran Multi Unit- Daily Operations.Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive Profitability. Increased revenue streams by reducing costs, managing schedules and performing variance and risks analysis to implement corrective actions for lower labor costs. Organized budgets, oversaw P&Ls and achieved.

Asheville, North Carolina Area

Assessed financial statements and P&L reports to evaluate staff performance, develop targetedimprovements and implement changes resulting in 25% more salesIncreased monthly staff retention rate by 80% after implementing new training programsManaged budget implementations, employee reviews, training, schedules and contract negotiationsOrganized budgets.

Miami/Fort Lauderdale Area

Proven track record of increased sales thru community interest and needsEnhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service. Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.Met, greeted and encouraged.

Miami/Fort Lauderdale Area

Marketing plans for increase beer sales with Miami University with local vendors.Organized and Implemented VIP parties sponsored by driven beer vendors with same sales increase goals.Received superior customer service satisfaction scores for 5 consecutive quarters.Oversaw front of house personnel to maintain adequate staffing and minimize.

Miami/Fort Lauderdale Area

Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.Reduced corporate risk by managing shrink processes and controlling inventory levels.Enforced quality assurance protocols to deliver ideal customer experiences.Applied performance data to evaluate and improve operations, target to current.

Miami/Fort Lauderdale Area

Drove year-over-year business growth while leading operations, strategic vision and long-range planning.Reviewed performance data to monitor and measure productivity, goal progress and activity levelsDeveloped value-added solutions and approaches by leveraging trends in customer marketplaces andindustries.Oversaw inventory by ordering precise quantities of.

Miami/Fort Lauderdale Area