As Head of Client Services at Mirus Australia, I have leadership responsibility for client onboarding, project delivery ( project management, implementation, consulting) and post implementation client services and client retention within the workforce management solution space. I lead teams to provide clearer operational insights and improve operational efficiencies leading to sustainable financial health whilst implementing our in-house workforce management solution to clients.I also have prior management consulting experience at EY with expertise in Process Improvement, Strategy and Project Management (PMO). I have worked in various industries such as government, financial institutions, broadcasting and manufacturing across Asia-Pacific, Europe and Australia. To further alleviate my consulting skills, I pursued and have since completed my PMP certification and an MBA at Macquarie Graduate School of Management (MGSM), Sydney and receiving 2 Certificate of Merit Awards (by being top of the class).
Listed skills include Strategy, Management Consulting, Project Management, Analysis, and 8 others.