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Joyce C. Email & Phone Number
B2B Specialist | Client Success Manager | Independent Contractor
at
Surfer
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
B2B Specialist | Client Success Manager | Independent Contractor
Location
Quezon City, National Capital Region, Philippines
Company size
Who is Joyce C.? Overview
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Quick answer
Joyce C. is listed as B2B Specialist | Client Success Manager | Independent Contractor at Surfer, a company with 91 employees, based in Quezon City, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Joyce C..
Joyce C. previously worked as Digital Nomad at Surfer and SEMVA at Refocus. Joyce C. holds Undergraduate, Tourism And Travel Services Management from Lyceum Of The Philippines University.
Company email context
Email format at Surfer
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Surfer
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Profile bio
About Joyce C.
An experienced Client and Customer Success professional with over 12 years of accumulated experience in Offshore Business Processes specializing in Client and Customer Success, Business Analysis and Measurement, and Content Moderation. Excellent reputation in maintaining client and customer satisfaction for both B2B and B2C campaigns with experience in the SaaS and Business Integrity industries. Able to resolve various end-user issues while multitasking with various administrative tasks.
Current workplace
Joyce C.'s current company
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Surfer
8 roles
Joyce C. work experience
A career timeline built from the work history available for this profile.
Digital Nomad
Current
Sep 2023 - Present
Semva
Sep 2022 - Jun 2023
Sr. Content Moderator (Lead)
- Reviewed content that fits the standards of an online SaaS and social media platform- Ensured safety and legal compliance of paid content advertised within the platform- Identified improvement opportunities within the workflow and suggested solutions- Provided support for B2B campaigns- Handled escalated appeals from stakeholders- Organized quarterly.
May 2018 - Apr 2022
Business Analyst | Subject Matter Expert
- Provided support for different contractors and stakeholders who are using a ride-sharing app- Data pre-processing- KPI monitoring, tracking, and coaching
Feb 2016 - May 2018
Technical Support Specialist
- Provided over-the-phone technical support and appointment setting for an Australian cable, satellite, and internet company- Troubleshot technical issues that each equipment has encountered- Addressed billing and account-related concerns while preventing churn- Sold additional cable packages to households and SMEs throughout Australia by upselling and.
Sep 2013 - Jan 2016
Ecommerce Consultant | Quality Analyst
Spearheaded the structural processes of an American department store's online retail platform
Oct 2012 - Feb 2013
Customer Service Representative
- Honed my skills in Customer Service for two different Telecommunications accounts in Canada and Southern America- Sold Telco solutions such as NBN Fiber, VOIP, and prepaid/postpaid mobile services through upselling- Addressed billing and account-related services while preventing churn
Aug 2010 - Oct 2012
Team & coworkers
Colleagues at Surfer
Other employees you can reach at surferseo.com. View company contacts for 91 employees →
AJ
Anna Jagiello
Colleague at Surfer
Poland, Poland
View →
AW
Aleksandra Wójcik
Colleague at Surfer
Wroclaw Metropolitan Area, Poland
View →
PO
Patricia O.
Colleague at Surfer
Nairobi County, Kenya, Kenya
View →
OA
Oluniyi Akande
Colleague at Surfer
Nigeria, Nigeria
View →
MT
Mateusz Tuński
Colleague at Surfer
Wrocław, Dolnośląskie, Poland, Poland
View →
ME
Marta Eliza Grzybowska
Colleague at Surfer
Warsaw, Mazowieckie, Poland, Poland
View →
JA
Jaroslaw Adamczyk
Colleague at Surfer
Cracow, Małopolskie, Poland, Poland
View →
MS
Monika Sitarz
Colleague at Surfer
Cracow Metropolitan Area, Poland
View →
MO
Michael Oloware
Colleague at Surfer
Lagos, Lagos State, Nigeria, Nigeria
View →
OL
Oskar Laska
Colleague at Surfer
Cracow, Małopolskie, Poland, Poland
View →
Anna Jagiello
Colleague at Surfer
Poland, Poland
View →
AW
Aleksandra Wójcik
Colleague at Surfer
Wroclaw Metropolitan Area, Poland
View →
PO
Patricia O.
Colleague at Surfer
Nairobi County, Kenya, Kenya
View →
OA
Oluniyi Akande
Colleague at Surfer
Nigeria, Nigeria
View →
MT
Mateusz Tuński
Colleague at Surfer
Wrocław, Dolnośląskie, Poland, Poland
View →
ME
Marta Eliza Grzybowska
Colleague at Surfer
Warsaw, Mazowieckie, Poland, Poland
View →
JA
Jaroslaw Adamczyk
Colleague at Surfer
Cracow, Małopolskie, Poland, Poland
View →
MS
Monika Sitarz
Colleague at Surfer
Cracow Metropolitan Area, Poland
View →
MO
Michael Oloware
Colleague at Surfer
Lagos, Lagos State, Nigeria, Nigeria
View →
OL
Oskar Laska
Colleague at Surfer
Cracow, Małopolskie, Poland, Poland
View →
1 education record
Joyce C. education
FAQ
Frequently asked questions about Joyce C.
Quick answers generated from the profile data available on this page.
What company does Joyce C. work for?
Joyce C. works for Surfer.
What is Joyce C.'s role at Surfer?
Joyce C. is listed as B2B Specialist | Client Success Manager | Independent Contractor at Surfer.
Where is Joyce C. based?
Joyce C. is based in Quezon City, National Capital Region, Philippines while working with Surfer.
What companies has Joyce C. worked for?
Joyce C. has worked for Surfer, Refocus, Taskus, Sykes Philippines, and Alta Resources.
Who are Joyce C.'s colleagues at Surfer?
Joyce C.'s colleagues at Surfer include Anna Jagiello, Aleksandra Wójcik, Patricia O., Oluniyi Akande, and Mateusz Tuński.
How can I contact Joyce C.?
You can use AeroLeads to view verified contact signals for Joyce C. at Surfer, including work email, phone, and LinkedIn data when available.
What schools did Joyce C. attend?
Joyce C. holds Undergraduate, Tourism And Travel Services Management from Lyceum Of The Philippines University.
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