A seasoned events professional at MCI Group Canada, based in Orleans, Ontario, Canada. With a robust background spanning over 25 years in the events services industry, Joyce now serves as the Operations Manager for the corporate division. She excels in logistics management, business administration, and effective communication. Fluent in English and proficient in French, she brings a multicultural perspective to her work. Joyce holds certifications in The Fundamentals of Hotel Distribution, Cvent Event Management, and is a Certified Travel Counsellor (CITC/TICO) and Certified Incentive Specialist (CIS). Her dedication to professional development and client satisfaction underscores her commitment to excellence in every project she undertakes.