Developed User Journeys- Context: The children needed a structured routine to improve academic performance and personal development in a way that also aligned with family values.- Action: Created personalized user journeys by designing consistent routines, setting goals for schoolwork, and organizing engaging activities that focused on both educational and emotional growth.- Result: Improved the children’s academic performance and developed positive habits, leading to increased satisfaction from both the children and parents.Conducted User Research and Testing- Context: The children had varying needs and preferences based on age, family dynamics, and environments, requiring a tailored approach to daily activities.- Action: Regularly observed, interacted with, and tested different strategies to understand the unique requirements of each child. Used insights to adapt routines, educational activities, and behavioral management techniques.- Result: Successfully optimized engagement and learning outcomes by delivering activities and routines aligned with each child’s specific needs, leading to enhanced development and better user experiences.Designed User-Centered Experiences- Context: To keep the children actively engaged and motivated, it was essential to align educational and recreational activities with their personal interests and learning styles.- Action: Developed and facilitated user-centered activities that balanced learning and play by integrating creative and interactive experiences tailored to the children’s individual preferences.- Result: Increased engagement and satisfaction, resulting in a positive, stimulating environment where the children were eager to participate and learn.

Event Planning and Execution- Context: Colegio Dante Alighieri needed seamless coordination for high-impact events, including graduations, large-scale meetings, and speaker sessions with up to 1,000 attendees.- Action: Led the end-to-end planning and execution of events by collaborating with multiple stakeholders, organizing logistics, and managing service providers to ensure a smooth flow from setup to teardown.- Result: Consistently delivered successful, well-coordinated events that ran on schedule, leading to high client satisfaction, repeat business, and enhanced school reputation.Managed Logistics and On-Site Operations- Context: Large events required precise logistics, from vendor coordination to on-site operations, to maintain a seamless experience for all attendees.- Action: Hired and managed service providers, assembled and disassembled event setups, and provided technical support throughout the event lifecycle. Ensured all logistics were aligned with the event timeline and addressed any real-time challenges swiftly.- Result: Delivered glitch-free events, optimized resource allocation, and maintained operational efficiency, which directly contributed to the smooth execution of functions.Led Client Meetings and Event Strategy- Context: Clients required a clear understanding of event requirements, budgets, and production timelines to achieve their desired outcomes for each function.- Action: Conducted client meetings to analyze production needs, prepared detailed budgets, and offered comprehensive event briefings. Used insights to strategize and align event planning with client objectives.- Result: Successfully met or exceeded client expectations by delivering events within budget and timeline constraints, enhancing client trust and securing long-term relationships.